Corporate Governance

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Shareholders’ letterIntroduction

KPIs of Swisscom Group Key events 2015 Business overview

Management Commentary

Strategy, organisation and environment

Group structure and organisation Corporate strategy and objectives Value oriented business management General conditions

Business model and customer relations

Business activities Products, services, sales channels Customer satisfaction

Headcount Employment law in Switzerland New job architecture Staff development Staff recruitment Employee satisfaction Employment law in Italy

Innovation and development

Environment, objectives and management approach Open innovation: a success factor Current innovation projects

Financial review

Key financial figures Summary Results of operations Segment revenue and results Quarterly review 2014 and 2015 Cash flows Capital expenditure Net asset position Net debt Statement of added value Energy efficiency and CO₂ emissions Financial outlook

Swisscom share Payout policy Indebtedness

Risk management system General statement on the risk situation Risk factors

Corporate Governance and Remuneration Report

Corporate Governance

1 Principles 2 Group structure and shareholders 3 Capital structure 4 Board of Directors 5 Group Executive Board 6 Remuneration, shareholdings and loans 7 Shareholders’ participation rights 8 Change of control and defensive measures 9 Auditor 10 Information policy

Remuneration Report

1 Principles 2 Decision making powers 3 Remuneration paid to the Board of Directors 4 Remuneration paid to the Group Executive Board 5 Other remuneration Report of the Statutory Auditor

Consolidated financial statements

Consolidated income statement Consolidated statement of comprehensive income Consolidated balance sheet Consolidated statement of cash flows Consolidated statement of changes in equityNotes to the consolidated financial statements

1 General information 2 Basis of preparation 3 Summary of significant accounting policies 4 Significant accounting judgments, estimates and assumptions in applying accounting policies 5 Business combinations and disposal of subsidiaries 6 Segment information 7 Net revenue 8 Goods and services purchased 9 Personnel expense 10 Post employment benefits 11 Share based payments 12 Other operating expense 13 Capitalised costs of self constructed assets and other income 14 Financial income and financial expense 15 Income taxes 16 Earnings per share 17 Cash and cash equivalents 18 Trade and other receivables 19 Other financial assets 20 Inventories 21 Other non financial assets 22 Non current assets held for sale 23 Property, plant and equipment 24 Goodwill and other intangible assets 25 Investments in associates 26 Financial liabilities 27 Trade and other payables 28 Provisions 29 Contingent liabilities and contingent assets 30 Other non financial liabilities 31 Additional information concerning equity 32 Dividends 33 Financial risk management and supplementary disclosures regarding financial instruments 34 Supplementary information on the statement of cash flows 35 Future commitments 36 Research and development 37 Related parties 38 Service concession agreements 39 Events after the balance sheet date 40 List of Group companies

Report of the Statutory Auditor

Financial statements of Swisscom Ltd

Income statement Balance sheetNotes to the financial statements

1 General information 2 Summary of significant accounting policies 3 Disclosures on balance sheet and income statement positions

Proposed appropriation of retained earnings Report of the Statutory Auditor

Swisscom Group five-year review

Corporate Responsibility

Stakeholders’ letter Sustainable environment Material issues Mission statement

Corporate Responsibility strategy

Strategic priorities and objectives Corporate Responsibility – governance and implementation Management approaches

Energy efficiency and climate protection

Environment, objectives and management approach Energy efficiency: energy consumption and savings The climate protection target for 2020: 2 to 1 CO₂ savings by customers thanks to sustainable ICT services Swisscom’s CO₂ emissions Other environmental aspects in the company Environmental performance indicators in Switzerland

Environment, objectives and management approach Work Smart offers Offers in the healthcare sector Low radiation communications technologies

Media skills and security

Environment, objectives and management approach Data protection Media protection for minors and promoting media skills “Internet for Schools” initiative

Attractive employer

Environment, objectives and management approach Staff development Staff recruitment Health and safety in the workplace Diversity Employees in figures

Fair supply chain

Environment, objectives and management approach Supplier risk management

Networked Switzerland

Environment, objectives and management approach Basic service provision Net neutrality

Social and cultural commitments

Swisscom’s commitment

Innovation and development

Environment, objectives and management approach Open innovation: a success factor Current innovation projects

About this Report

Scope of the Report Reporting: procedure and organisation SGS verification GRI Index

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Corporate Governance

Corporate governance is a fundamental component of Swisscom’s corporate policy. Swisscom is committed to practising effective and transparent corporate governance as part of its aim to deliver long-term value. In particular, Swisscom complies with the recommendations of the Swiss Code of Best Practice for Corporate Governance 2014 issued by economiesuisse and meets the requirements of the Ordinance Against Excessive Compensation in Listed Stock Companies.