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Headcount

At the end of 2015, Swisscom had 21,637 full-time equivalent employees, of whom 18,965 or 87.7% of the total workforce were employed in Switzerland (prior year: 86.5%). Swisscom is also training 903 apprentices in Switzerland. The following chart shows a breakdown of full-time equivalent positions by segment:

    31.12.2015   31.12.2014   Change
             
Full-time equivalent employees at end of year            
Residential Customers   4,870   4,898   –0.6%
Small and Medium-Sized Enterprises   1,601   1,530   4.6%
Enterprise Customers   5,378   4,834   11.3%
Wholesale   105   111   –5.4%
IT, Network & Innovation   5,245   5,072   3.4%
Swisscom Switzerland   17,199   16,445   4.6%
Fastweb   2,401   2,391   0.4%
Other Operating Segments   1,723   1,962   –12.2%
Group Headquarters   314   327   –4.0%
Total Group   21,637   21,125   2.4%
Thereof employees in Switzerland   18,965   18,272   3.8%

Headcount increased year-on-year by 512 FTEs or 2.4% to 21,637 FTEs. In January 2015, Swisscom acquired Veltigroup; in May 2015, it sold its subsidiary Alphapay; and in June 2015, it disposed of Swisscom Hospitality Services. In July 2015, Tamedia integrated search.ch AG in Swisscom subsidiary Swisscom Directories. Excluding these acquisitions and sales, the headcount rose by 277 FTEs or 1.3% due to additions made to after-sales service as well as network expansion. In Switzerland, the number of employees increased by 693 FTEs or 3.8% to 18,965; this increase amounted to 258 FTEs or 1.4% on an adjusted basis.

In the year under review, employees in Switzerland on open-ended contracts accounted for 99.7% of the workforce (prior year: 99.6%). Part-time employees made up 14.5% (prior year: 14.2%). As in the previous year, terminations of employment by employees in Switzerland amounted to 5.8% of the workforce.

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