Swisscom operates in a dynamic and demanding market environment shaped by rapid technological development and changing customer requirements. Demographic and social trends are also influencing human resources. Swisscom is therefore committed to forward-looking human resources management, fostering a performance and development culture and creating a working environment that motivates its employees to realise their potential in line with the company’s guiding principles.

In an increasingly digital society, Swisscom employees’ specialist knowledge, flexibility and willingness to change play a vital role in the implementation of Swisscom’s corporate strategy. Innovation, operational excellence and customer focus are the keys for remaining competitive over the long term and maintaining the trust of customers in Swisscom and its employees. Swisscom consistently focuses on meeting customer requirements. This calls for employees who can develop clear targets and work in mixed, cross-divisional teams to put them into practice, while never losing sight of our customer promise to provide them with optimal experiences as we help them find their way in the digital world.