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Net neutrality

Together with other network operators and the Suissedigital trade association, Swisscom has established a code of conduct for an open Internet. The signatories of the code of conduct have made a public commitment to an open Internet. The code lays down that all users in Switzerland should be able to use the content, services, applications, hardware and software of their choice. No services or applications will be blocked by Swisscom, subject to regulatory requirements, and the freedom of information and expression will not be limited on the Internet in any way. The signatories have all set up an independent ombudsman’s office. Users who believe that their service provider has breached the code of conduct can call on the net neutrality ombudsman’s office if the issue is not resolved in prior discussions with the network operator.