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12 Other operating expense

In CHF million   2016   2015
Rental expense   361   345
Maintenance expense   256   285
Loss on disposal of property, plant and equipment   9   10
Energy costs   114   104
Information technology cost   271   261
Advertising and selling expenses   216   227
Dealer commissions   304   300
Consultancy expenses and freelance workforce   191   200
Allowances for receivables   94   81
Administration expense   122   143
Miscellaneous operating expenses   610   741
Total other operating expense   2,548   2,697

Other operating expense includes provisions established and released relating to regulatory and competition-law-related proceedings. See Note 28.