A changing working environment meant that employees had less time for topics such as training. Another explanation for this decrease is that training days taken outside normal working hours are no longer documented in the personnel information system.
Work Smart @ Swisscom
By signing the Work Smart Initiative, Swisscom has pledged to foster new and mobile working models, flexible working irrespective of location and access to knowledge that knows no boundaries. Accordingly, it supports its employees in their efforts to strike an appropriate balance between their work and private lives. In addition, Swisscom is committed to integrating employees with physical or mental impairments into the work process and making even more sustainable basic use of resources and infrastructure. As part of the initiative, Swisscom shares its experiences with other companies and aims to contribute to a modern, sustainable Switzerland with its knowledge. Thanks to Work Smart, it is not only employees who benefit, with more flexibility and quality of life, but also companies, which gain greater productivity. See the section “Work and life” on page 37 for more information.
Development and performance dialogue: performance management
The Leadership Academy offers managers in both personnel and technical leadership roles the opportunity to get to grips with the key skills required by a management function in a changing environment. Offerings tailored to individual employees and group and context-specific platforms aimed at further improving management skills build up the competences of Swisscom’s managers in a systematic and sustained way.