Environment, objectives and management approach

Swisscom is committed to improving the working conditions of its suppliers’ employees and to ensuring compliance in the supply chain with social and environmental standards. It expects its direct suppliers and their sub-suppliers to commit to acting in a sustainable manner.


The principles that Swisscom observes are stipulated in its purchasing policy, which is defined by an overarching committee, the Swisscom Purchasing Board. The purchasing policy sets out the principles and procedures to be followed by the procurement organisations and stipulates the requirements that suppliers accept by signing the CR Contract Annex (CRCA). Swisscom uses a structured risk management system to review suppliers’ compliance with the requirements. This system was expanded conceptually in 2016 and implemented in the purchasing organisation, and covers all risk areas along the supply chain.

With a score of 96 out of 100 in the supply chain rating of the Dow Jones Sustainability Index (prior year: 93) and inclusion on the CDP Supplier A List, Swisscom once again ranks among the best telecoms companies.