Net neutrality

Together with other network operators and the Suissedigital and asut trade associations, Swisscom has established a code of conduct for an open Internet. The signatories of the code of conduct have made a public commitment to an open Internet. The code lays down that all users in Switzerland should be able to use the content, services, applications, hardware and software of their choice. Subject to regulatory requirements, no services or applications are therefore blocked by Swisscom and the freedom of information and expression is not limited on the Internet in any way. The signatories of the code of conduct have also set up an independent ombudsman’s office. Users who believe that their service provider has breached the code of conduct can call on the net neutrality ombudsman’s office if the issue is not resolved in prior discussions with the network operator.