House of Swisscom
The House of Swisscom opened at Marktplatz in Basel in 2018, giving customers the opportunity to discover a new shopping and advisory experience. When customers enter the House of Swisscom, they won’t feel like they’ve come to a typical store, but rather to a place that resembles a home. Advice, repairs, instruction, a coffee bar and shopping are all under one roof.
Spread over a space measuring 320 m2, customers can look forward to receiving professional advice on all products as well as expedient repair of devices. Customers who are eager to learn can also take part in the Swisscom Academy training courses held on site. And for those who just want to spend time relaxing, the coffee bar serves up first-class coffee beverages and delicious desserts.
Regardless of whether you are a residential customer or a business customer, the different service zones allow employees to address every customer’s individual needs in the best way possible. In addition to advising customers, the House of Swisscom is also focused on the customer experience. Customers can discover new products in the innovation zone and take inspiration from the latest trends on show there.
After spending time discovering the many experiences the House of Swisscom has to offer, no-one should go home without an appropriate solution and everyone will look forward to coming back for another visit.