Net neutrality
In 2014, together with other network operators and the Suissedigital and asut associations, Swisscom drew up a code of conduct for an open Internet. The code lays down that all users in Switzerland should be able to use the content, services, applications, hardware and software of their choice. Subject to regulatory requirements, no services or applications are therefore blocked or impeded by Swisscom, and freedom of information and free expression of opinion are not limited in any way on the Internet. In 2015, Suissedigital and asut set up an independent net neutrality ombudsman’s office. Users who believe that their service provider has breached the code of conduct can contact the net neutrality ombudsman’s office if the issue is not resolved in prior discussions with the network operator. None have so far been found by the ombudsman’s office to have violated net neutrality.
The revised Telecommunications Act (TCA) contains a new provision on the granting of net neutrality. This will actually be transposed in the associated ordinance (Ordinance on Telecommunications Services, OTS), which is currently being drafted by the Federal Administration. Swisscom will be able to comment on the bill at a public hearing up to and including 25 March 2020.