Swisscom’s reporting focuses on the three operating divisions Swisscom Switzerland, Fastweb and Other Operating Segments.
Swisscom Switzerland comprises the customer segments Residential Customers, Business Customers and Wholesale, as well as the Infrastructure & Support Functions division.
Fastweb is one of Italy’s largest providers of broadband services. The product portfolio comprises voice, data, broadband and TV services, as well as video-on-demand for residential and business customers.
Financially solid – top network and service
In 2021, Swisscom again successfully maintained its position in a saturated market with high price pressure – thanks again to top-rated mobile and fibre-optic networks, outstanding services, innovative products and consistent improvements in efficiency and sustainability.
The future needs digitisation. Our ambition is to make this digital future possible for our customers in Switzerland and Italy. Some 19,000 Swisscom and Fastweb employees have been committed to this for years.To the full shareholders’ letter
Our highlights 2021
Swisscom impresses with the fastest fibre-optic network, the best mobile network and the best service – and thus won all the important industry tests. Added to this are internationally recognised innovations and the promise to be climate-neutral by 2025.
For a more sustainable future
Swisscom is taking the next ambitious step towards greater sustainability: by 2025, it will reduce its CO2 emissions in Switzerland to net zero along the entire value chain – first by exploiting the potential through its own efforts and then by offsetting the unavoidable emissions.