2 Segment information
General information

Reporting is made on the basis of the segments “Residential Customers”, “Enterprise Customers”, “Wholesale”, and “IT, Network & Infrastructure”, which are grouped together as Swisscom Switzerland, as well as “Fastweb” and “Other Operating Segments”. In addition, “Group Headquarters”, which includes non-allocated costs, is reported separately. Various areas were transferred between the segments of Swisscom Switzerland as at 1 January 2019. The prior year’s figures have been restated accordingly.
Group Headquarters does not charge any management fees to other segments for its financial management services, nor does the IT, Network & Infrastructure segment charge any network costs to other segments. The remaining services between the segments are recharged at market prices. The results of the Residential Customers, Enterprise Customers and Wholesale segments thus correspond to a contribution margin before network costs.
Indirect costs include personnel expense, other operating expense less capitalised costs of self-constructed assets and other income. Pension cost includes ordinary employer contributions. The difference between the ordinary employer contributions and the pension cost as provided for under IAS 19 is reported in the column “Eliminations”. In the first nine months of 2019, an expense of CHF 44 million is disclosed under “Eliminations” as a pension cost reconciliation item in accordance with IAS 19 (prior year: CHF 46 million).
Leases between the segments are not recognised in the balance sheet in accordance with IFRS 16. The reported lease expense of the segments in 2019 comprises depreciation and interest on the right-of-use asset and the accounting for the rental of buildings between segments. The lease expense of assets of low value is reported as direct costs. The lease expense of the segments in 2018 comprises the expense for operating and finance leases in accordance with IAS 17 and the accounting for the rental of buildings between segments. The reconciliation of the indirect costs of the segments to the consolidated values is reported in the column “Eliminations”. For the first nine months of 2018, an expense of CHF 150 million is disclosed under “Eliminations” as an indirect cost reconciliation item.
Swisscom Switzerland sells some mobile handsets on a subsidised basis in a bundled offering with a mobile communications contract. As a result of the reallocation of revenue over the pre-delivered components (mobile handset), revenue is recognised earlier than the date of invoicing. This results in the recognition of contract assets deriving from this business. In segment reporting of Swisscom Switzerland, the formation and dissolution of these contract assets is reported as other revenue. The amounts invoiced are reported under revenue from telecommunications services or merchandise.
Segment information 2019
2019, in CHF million |
Swisscom Switzerland |
Fastweb |
Other Operating Segments |
Group Headquarters |
Elimination |
Total |
||||||
---|---|---|---|---|---|---|---|---|---|---|---|---|
2019, in CHF millionResidential Customers |
Swisscom Switzerland4,159 |
Fastweb915 |
Other Operating Segments– |
Group Headquarters– |
Elimination– |
Total5,074 |
||||||
2019, in CHF millionEnterprise Customers |
Swisscom Switzerland1,661 |
Fastweb701 |
Other Operating Segments383 |
Group Headquarters– |
Elimination– |
Total2,745 |
||||||
2019, in CHF millionWholesale customers |
Swisscom Switzerland489 |
Fastweb148 |
Other Operating Segments– |
Group Headquarters– |
Elimination– |
Total637 |
||||||
2019, in CHF millionNet revenue from external customers |
Swisscom Switzerland6,309 |
Fastweb1,764 |
Other Operating Segments383 |
Group Headquarters– |
Elimination– |
Total8,456 |
||||||
2019, in CHF millionNet revenue from other segments |
Swisscom Switzerland58 |
Fastweb6 |
Other Operating Segments304 |
Group Headquarters– |
Elimination(368) |
Total– |
||||||
2019, in CHF millionNet revenue |
Swisscom Switzerland6,367 |
Fastweb1,770 |
Other Operating Segments687 |
Group Headquarters– |
Elimination(368) |
Total8,456 |
||||||
2019, in CHF millionDirect costs |
Swisscom Switzerland(1,356) |
Fastweb(644) |
Other Operating Segments(44) |
Group Headquarters– |
Elimination21 |
Total(2,023) |
||||||
2019, in CHF millionIndirect costs 1 |
Swisscom Switzerland(2,266) |
Fastweb(535) |
Other Operating Segments(499) |
Group Headquarters(59) |
Elimination286 |
Total(3,073) |
||||||
2019, in CHF millionSegment result before depreciation and amortisation |
Swisscom Switzerland2,745 |
Fastweb591 |
Other Operating Segments144 |
Group Headquarters(59) |
Elimination(61) |
Total3,360 |
||||||
2019, in CHF millionLease expense |
Swisscom Switzerland(168) |
Fastweb(27) |
Other Operating Segments(8) |
Group Headquarters(2) |
Elimination(1) |
Total(206) |
||||||
2019, in CHF millionDepreciation and amortisation of property, plant and equipment and intangible assets |
Swisscom Switzerland (1,142) |
Fastweb (464) |
Other Operating Segments (50) |
Group Headquarters – |
Elimination 7 |
Total (1,649) |
||||||
2019, in CHF millionSegment result |
Swisscom Switzerland1,435 |
Fastweb100 |
Other Operating Segments86 |
Group Headquarters(61) |
Elimination(55) |
Total1,505 |
||||||
2019, in CHF millionInterest expense on lease liabilities |
Swisscom Switzerland |
Fastweb |
Other Operating Segments |
Group Headquarters |
Elimination |
Total24 |
||||||
2019, in CHF millionOperating income |
Swisscom Switzerland |
Fastweb |
Other Operating Segments |
Group Headquarters |
Elimination |
Total1,529 |
||||||
2019, in CHF millionFinancial income and financial expense, net |
Swisscom Switzerland |
Fastweb |
Other Operating Segments |
Group Headquarters |
Elimination |
Total(119) |
||||||
2019, in CHF millionResult of equity-accounted investees |
Swisscom Switzerland |
Fastweb |
Other Operating Segments |
Group Headquarters |
Elimination |
Total1 |
||||||
2019, in CHF millionIncome before income taxes |
Swisscom Switzerland |
Fastweb |
Other Operating Segments |
Group Headquarters |
Elimination |
Total1,411 |
||||||
2019, in CHF millionIncome tax expense |
Swisscom Switzerland |
Fastweb |
Other Operating Segments |
Group Headquarters |
Elimination |
Total(230) |
||||||
2019, in CHF millionNet income |
Swisscom Switzerland |
Fastweb |
Other Operating Segments |
Group Headquarters |
Elimination |
Total1,181 |
||||||
2019, in CHF million |
Swisscom Switzerland |
Fastweb |
Other Operating Segments |
Group Headquarters |
Elimination |
Total |
||||||
2019, in CHF millionSegment result before depreciation and amortisation |
Swisscom Switzerland2,745 |
Fastweb591 |
Other Operating Segments144 |
Group Headquarters(59) |
Elimination(61) |
Total3,360 |
||||||
2019, in CHF millionLease expense |
Swisscom Switzerland(168) |
Fastweb(27) |
Other Operating Segments(8) |
Group Headquarters(2) |
Elimination(1) |
Total(206) |
||||||
2019, in CHF millionCapital expenditure in property, plant and equipment and intangible assets |
Swisscom Switzerland (1,324) |
Fastweb (495) |
Other Operating Segments (32) |
Group Headquarters – |
Elimination 18 |
Total (1,833) |
||||||
2019, in CHF millionOperating free cash flow proxy |
Swisscom Switzerland1,253 |
Fastweb69 |
Other Operating Segments104 |
Group Headquarters(61) |
Elimination(44) |
Total1,321 |
||||||
2019, in CHF million 1 Including capitalised costs of self-constructed assets and other income.
|
Segment information Swisscom Switzerland 2019
2019, in CHF million |
Residential Customers |
Enterprise Customers |
Wholesale |
IT, Network & Infrastructure |
Elimination |
Total Swisscom Switzerland |
||||||
---|---|---|---|---|---|---|---|---|---|---|---|---|
2019, in CHF millionTelecom services |
Residential Customers3,774 |
Enterprise Customers698 |
Wholesale– |
IT, Network & Infrastructure– |
Elimination– |
Total Swisscom Switzerland4,472 |
||||||
2019, in CHF millionSolution business |
Residential Customers– |
Enterprise Customers750 |
Wholesale– |
IT, Network & Infrastructure– |
Elimination– |
Total Swisscom Switzerland750 |
||||||
2019, in CHF millionMerchandise |
Residential Customers366 |
Enterprise Customers181 |
Wholesale– |
IT, Network & Infrastructure– |
Elimination– |
Total Swisscom Switzerland547 |
||||||
2019, in CHF millionWholesale |
Residential Customers– |
Enterprise Customers– |
Wholesale489 |
IT, Network & Infrastructure– |
Elimination– |
Total Swisscom Switzerland489 |
||||||
2019, in CHF millionRevenue other |
Residential Customers19 |
Enterprise Customers14 |
Wholesale– |
IT, Network & Infrastructure18 |
Elimination– |
Total Swisscom Switzerland51 |
||||||
2019, in CHF millionNet revenue from external customers |
Residential Customers4,159 |
Enterprise Customers1,643 |
Wholesale489 |
IT, Network & Infrastructure18 |
Elimination– |
Total Swisscom Switzerland6,309 |
||||||
2019, in CHF millionNet revenue from other segments |
Residential Customers61 |
Enterprise Customers79 |
Wholesale260 |
IT, Network & Infrastructure47 |
Elimination(389) |
Total Swisscom Switzerland58 |
||||||
2019, in CHF millionNet revenue |
Residential Customers4,220 |
Enterprise Customers1,722 |
Wholesale749 |
IT, Network & Infrastructure65 |
Elimination(389) |
Total Swisscom Switzerland6,367 |
||||||
2019, in CHF millionDirect costs |
Residential Customers(915) |
Enterprise Customers(582) |
Wholesale(333) |
IT, Network & Infrastructure(8) |
Elimination482 |
Total Swisscom Switzerland(1,356) |
||||||
2019, in CHF millionIndirect costs 1 |
Residential Customers(712) |
Enterprise Customers(608) |
Wholesale(13) |
IT, Network & Infrastructure(840) |
Elimination(93) |
Total Swisscom Switzerland(2,266) |
||||||
2019, in CHF millionSegment result before depreciation and amortisation |
Residential Customers2,593 |
Enterprise Customers532 |
Wholesale403 |
IT, Network & Infrastructure(783) |
Elimination– |
Total Swisscom Switzerland2,745 |
||||||
2019, in CHF millionLease expense |
Residential Customers(39) |
Enterprise Customers(21) |
Wholesale– |
IT, Network & Infrastructure(108) |
Elimination– |
Total Swisscom Switzerland(168) |
||||||
2019, in CHF millionDepreciation and amortisation of property, plant and equipment and intangible assets |
Residential Customers (78) |
Enterprise Customers (52) |
Wholesale – |
IT, Network & Infrastructure (1,011) |
Elimination (1) |
Total Swisscom Switzerland (1,142) |
||||||
2019, in CHF millionSegment result |
Residential Customers2,476 |
Enterprise Customers459 |
Wholesale403 |
IT, Network & Infrastructure(1,902) |
Elimination(1) |
Total Swisscom Switzerland1,435 |
||||||
2019, in CHF million |
Residential Customers |
Enterprise Customers |
Wholesale |
IT, Network & Infrastructure |
Elimination |
Total Swisscom Switzerland |
||||||
2019, in CHF millionCapital expenditure in property, plant and equipment and intangible assets |
Residential Customers (16) |
Enterprise Customers (30) |
Wholesale – |
IT, Network & Infrastructure (1,278) |
Elimination – |
Total Swisscom Switzerland (1,324) |
||||||
2019, in CHF million 1 Including capitalised costs of self-constructed assets and other income.
|
Segment information 2018
2018, in CHF million, restated |
Swisscom Switzerland |
Fastweb |
Other Operating Segments |
Group Headquarters |
Elimination |
Total |
||||||
---|---|---|---|---|---|---|---|---|---|---|---|---|
2018, in CHF million, restatedResidential Customers |
Swisscom Switzerland4,361 |
Fastweb910 |
Other Operating Segments– |
Group Headquarters– |
Elimination– |
Total5,271 |
||||||
2018, in CHF million, restatedEnterprise Customers |
Swisscom Switzerland1,735 |
Fastweb647 |
Other Operating Segments408 |
Group Headquarters– |
Elimination– |
Total2,790 |
||||||
2018, in CHF million, restatedWholesale customers |
Swisscom Switzerland434 |
Fastweb194 |
Other Operating Segments– |
Group Headquarters– |
Elimination– |
Total628 |
||||||
2018, in CHF million, restatedNet revenue from external customers |
Swisscom Switzerland6,530 |
Fastweb1,751 |
Other Operating Segments408 |
Group Headquarters– |
Elimination– |
Total8,689 |
||||||
2018, in CHF million, restatedNet revenue from other segments |
Swisscom Switzerland53 |
Fastweb6 |
Other Operating Segments248 |
Group Headquarters1 |
Elimination(308) |
Total– |
||||||
2018, in CHF million, restatedNet revenue |
Swisscom Switzerland6,583 |
Fastweb1,757 |
Other Operating Segments656 |
Group Headquarters1 |
Elimination(308) |
Total8,689 |
||||||
2018, in CHF million, restatedDirect costs |
Swisscom Switzerland(1,408) |
Fastweb(682) |
Other Operating Segments(43) |
Group Headquarters– |
Elimination14 |
Total(2,119) |
||||||
2018, in CHF million, restatedIndirect costs 1 |
Swisscom Switzerland(2,388) |
Fastweb(500) |
Other Operating Segments(465) |
Group Headquarters(72) |
Elimination86 |
Total(3,339) |
||||||
2018, in CHF million, restatedSegment result before depreciation and amortisation |
Swisscom Switzerland2,787 |
Fastweb575 |
Other Operating Segments148 |
Group Headquarters(71) |
Elimination(208) |
Total3,231 |
||||||
2018, in CHF million, restatedLease expense |
Swisscom Switzerland(166) |
Fastweb(15) |
Other Operating Segments(10) |
Group Headquarters(2) |
Elimination193 |
Total– |
||||||
2018, in CHF million, restatedDepreciation and amortisation of property, plant and equipment and intangible assets |
Swisscom Switzerland (1,114) |
Fastweb (432) |
Other Operating Segments (43) |
Group Headquarters – |
Elimination (21) |
Total (1,610) |
||||||
2018, in CHF million, restatedSegment result |
Swisscom Switzerland1,507 |
Fastweb128 |
Other Operating Segments95 |
Group Headquarters(73) |
Elimination(36) |
Total1,621 |
||||||
2018, in CHF million, restatedFinancial income and financial expense, net |
Swisscom Switzerland |
Fastweb |
Other Operating Segments |
Group Headquarters |
Elimination |
Total(106) |
||||||
2018, in CHF million, restatedResult of equity-accounted investees |
Swisscom Switzerland |
Fastweb |
Other Operating Segments |
Group Headquarters |
Elimination |
Total3 |
||||||
2018, in CHF million, restatedIncome before income taxes |
Swisscom Switzerland |
Fastweb |
Other Operating Segments |
Group Headquarters |
Elimination |
Total1,518 |
||||||
2018, in CHF million, restatedIncome tax expense |
Swisscom Switzerland |
Fastweb |
Other Operating Segments |
Group Headquarters |
Elimination |
Total(305) |
||||||
2018, in CHF million, restatedNet income |
Swisscom Switzerland |
Fastweb |
Other Operating Segments |
Group Headquarters |
Elimination |
Total1,213 |
||||||
2018, in CHF million, restated |
Swisscom Switzerland |
Fastweb |
Other Operating Segments |
Group Headquarters |
Elimination |
Total |
||||||
2018, in CHF million, restatedSegment result before depreciation and amortisation |
Swisscom Switzerland2,787 |
Fastweb575 |
Other Operating Segments148 |
Group Headquarters(71) |
Elimination(208) |
Total3,231 |
||||||
2018, in CHF million, restatedLease expense |
Swisscom Switzerland(166) |
Fastweb(15) |
Other Operating Segments(10) |
Group Headquarters(2) |
Elimination193 |
Total– |
||||||
2018, in CHF million, restatedCapital expenditure in property, plant and equipment and intangible assets |
Swisscom Switzerland (1,102) |
Fastweb (501) |
Other Operating Segments (31) |
Group Headquarters – |
Elimination 13 |
Total (1,621) |
||||||
2018, in CHF million, restatedOperating free cash flow proxy |
Swisscom Switzerland1,519 |
Fastweb59 |
Other Operating Segments107 |
Group Headquarters(73) |
Elimination(2) |
Total1,610 |
||||||
2018, in CHF million, restated 1 Including capitalised costs of self-constructed assets and other income.
|
Segment information Swisscom Switzerland 2018
2018, in CHF million, restated |
Residential Customers |
Enterprise Customers |
Wholesale |
IT, Network & Infrastructure |
Elimination |
Total Swisscom Switzerland |
||||||
---|---|---|---|---|---|---|---|---|---|---|---|---|
2018, in CHF million, restatedTelecom services |
Residential Customers3,906 |
Enterprise Customers783 |
Wholesale– |
IT, Network & Infrastructure– |
Elimination– |
Total Swisscom Switzerland4,689 |
||||||
2018, in CHF million, restatedSolution business |
Residential Customers– |
Enterprise Customers758 |
Wholesale– |
IT, Network & Infrastructure– |
Elimination– |
Total Swisscom Switzerland758 |
||||||
2018, in CHF million, restatedMerchandise |
Residential Customers352 |
Enterprise Customers160 |
Wholesale– |
IT, Network & Infrastructure– |
Elimination– |
Total Swisscom Switzerland512 |
||||||
2018, in CHF million, restatedWholesale |
Residential Customers– |
Enterprise Customers– |
Wholesale434 |
IT, Network & Infrastructure– |
Elimination– |
Total Swisscom Switzerland434 |
||||||
2018, in CHF million, restatedRevenue other |
Residential Customers103 |
Enterprise Customers19 |
Wholesale– |
IT, Network & Infrastructure15 |
Elimination– |
Total Swisscom Switzerland137 |
||||||
2018, in CHF million, restatedNet revenue from external customers |
Residential Customers4,361 |
Enterprise Customers1,720 |
Wholesale434 |
IT, Network & Infrastructure15 |
Elimination– |
Total Swisscom Switzerland6,530 |
||||||
2018, in CHF million, restatedNet revenue from other segments |
Residential Customers61 |
Enterprise Customers78 |
Wholesale244 |
IT, Network & Infrastructure44 |
Elimination(374) |
Total Swisscom Switzerland53 |
||||||
2018, in CHF million, restatedNet revenue |
Residential Customers4,422 |
Enterprise Customers1,798 |
Wholesale678 |
IT, Network & Infrastructure59 |
Elimination(374) |
Total Swisscom Switzerland6,583 |
||||||
2018, in CHF million, restatedDirect costs |
Residential Customers(1,003) |
Enterprise Customers(553) |
Wholesale(323) |
IT, Network & Infrastructure(8) |
Elimination479 |
Total Swisscom Switzerland(1,408) |
||||||
2018, in CHF million, restatedIndirect costs 1 |
Residential Customers(761) |
Enterprise Customers(628) |
Wholesale(13) |
IT, Network & Infrastructure(882) |
Elimination(104) |
Total Swisscom Switzerland(2,388) |
||||||
2018, in CHF million, restatedSegment result before depreciation and amortisation |
Residential Customers2,658 |
Enterprise Customers617 |
Wholesale342 |
IT, Network & Infrastructure(831) |
Elimination1 |
Total Swisscom Switzerland2,787 |
||||||
2018, in CHF million, restatedLease expense |
Residential Customers(38) |
Enterprise Customers(25) |
Wholesale– |
IT, Network & Infrastructure(102) |
Elimination(1) |
Total Swisscom Switzerland(166) |
||||||
2018, in CHF million, restatedDepreciation and amortisation of property, plant and equipment and intangible assets |
Residential Customers (108) |
Enterprise Customers (54) |
Wholesale – |
IT, Network & Infrastructure (952) |
Elimination – |
Total Swisscom Switzerland (1,114) |
||||||
2018, in CHF million, restatedSegment result |
Residential Customers2,512 |
Enterprise Customers538 |
Wholesale342 |
IT, Network & Infrastructure(1,885) |
Elimination– |
Total Swisscom Switzerland1,507 |
||||||
2018, in CHF million, restated |
Residential Customers |
Enterprise Customers |
Wholesale |
IT, Network & Infrastructure |
Elimination |
Total Swisscom Switzerland |
||||||
2018, in CHF million, restatedCapital expenditure in property, plant and equipment and intangible assets |
Residential Customers (30) |
Enterprise Customers (29) |
Wholesale – |
IT, Network & Infrastructure (1,043) |
Elimination – |
Total Swisscom Switzerland (1,102) |
||||||
2018, in CHF million, restated 1 Including capitalised costs of self-constructed assets and other income.
|