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1st Interim Report 2020
1st Interim Report 2020
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Quarterly review 2019 and 2020


In CHF million, except where indicated		   1.
quarter		   2.
quarter		   3.
quarter		   4.
quarter		  
2019		   1.
quarter		   2.
quarter		   3.
quarter		   4.
quarter		  
2020

In CHF million, except where indicated 		    1.
quarter 		    2.
quarter 		    3.
quarter 		    4.
quarter 		   
2019 		    1.
quarter 		    2.
quarter 		    3.
quarter 		    4.
quarter 		   
2020 

In CHF million, except where indicatedIncome statement

In CHF million, except where indicatedNet revenue		    1.
quarter2,860		    2.
quarter2,803		    3.
quarter2,793		    4.
quarter2,997		   
201911,453		    1.
quarter2,737		    2.
quarter 		    3.
quarter 		    4.
quarter 		   
20202,737

In CHF million, except where indicatedDirect costs		    1.
quarter(683)		    2.
quarter(656)		    3.
quarter(684)		    4.
quarter(792)		   
2019(2,815)		    1.
quarter(626)		    2.
quarter 		    3.
quarter 		    4.
quarter 		   
2020(626)

In CHF million, except where indicatedPersonnel expense		    1.
quarter(724)		    2.
quarter(687)		    3.
quarter(653)		    4.
quarter(736)		   
2019(2,800)		    1.
quarter(700)		    2.
quarter 		    3.
quarter 		    4.
quarter 		   
2020(700)

In CHF million, except where indicatedOther operating expense		    1.
quarter(448)		    2.
quarter(500)		    3.
quarter(459)		    4.
quarter(582)		   
2019(1,989)		    1.
quarter(407)		    2.
quarter 		    3.
quarter 		    4.
quarter 		   
2020(407)

In CHF million, except where indicatedCapitalised self-constructed assets and other income		    1.
quarter 114		    2.
quarter 161		    3.
quarter 123		    4.
quarter 111		   
2019 509		    1.
quarter 107		    2.
quarter  		   3.
quarter  		   4.
quarter  		  
2020 107

In CHF million, except where indicatedOperating income (EBITDA)		    1.
quarter1,119		    2.
quarter1,121		    3.
quarter1,120		    4.
quarter998		   
20194,358		    1.
quarter1,111		    2.
quarter 		    3.
quarter 		    4.
quarter 		   
20201,111

In CHF million, except where indicatedDepreciation and amortisation		    1.
quarter(547)		    2.
quarter(550)		    3.
quarter(529)		    4.
quarter(540)		   
2019(2,166)		    1.
quarter(537)		    2.
quarter 		    3.
quarter 		    4.
quarter 		   
2020(537)

In CHF million, except where indicatedDepreciation of right-of-use assets		    1.
quarter(67)		    2.
quarter(69)		    3.
quarter(69)		    4.
quarter(77)		   
2019(282)		    1.
quarter(70)		    2.
quarter 		    3.
quarter 		    4.
quarter 		   
2020(70)

In CHF million, except where indicatedOperating income (EBIT)		    1.
quarter505		    2.
quarter502		    3.
quarter522		    4.
quarter381		   
20191,910		    1.
quarter504		    2.
quarter 		    3.
quarter 		    4.
quarter 		   
2020504

In CHF million, except where indicatedNet interest expense on financial assets and liabilities		    1.
quarter (15)		    2.
quarter (16)		    3.
quarter (13)		    4.
quarter (18)		   
2019 (62)		    1.
quarter (12)		    2.
quarter  		   3.
quarter  		   4.
quarter  		  
2020 (12)

In CHF million, except where indicatedInterest expense on lease liabilities		    1.
quarter(8)		    2.
quarter(7)		    3.
quarter(9)		    4.
quarter(18)		   
2019(42)		    1.
quarter(11)		    2.
quarter 		    3.
quarter 		    4.
quarter 		   
2020(11)

In CHF million, except where indicatedOther financial result		    1.
quarter3		    2.
quarter(28)		    3.
quarter(26)		    4.
quarter(3)		   
2019(54)		    1.
quarter(14)		    2.
quarter 		    3.
quarter 		    4.
quarter 		   
2020(14)

In CHF million, except where indicatedEquity-accounted investees		    1.
quarter2		    2.
quarter–		    3.
quarter(1)		    4.
quarter(29)		   
2019(28)		    1.
quarter1		    2.
quarter 		    3.
quarter 		    4.
quarter 		   
20201

In CHF million, except where indicatedIncome before income taxes		    1.
quarter487		    2.
quarter451		    3.
quarter473		    4.
quarter313		   
20191,724		    1.
quarter468		    2.
quarter 		    3.
quarter 		    4.
quarter 		   
2020468

In CHF million, except where indicatedIncome tax expense		    1.
quarter(104)		    2.
quarter(54)		    3.
quarter(72)		    4.
quarter175		   
2019(55)		    1.
quarter(74)		    2.
quarter 		    3.
quarter 		    4.
quarter 		   
2020(74)

In CHF million, except where indicatedNet income		    1.
quarter383		    2.
quarter397		    3.
quarter401		    4.
quarter488		   
20191,669		    1.
quarter394		    2.
quarter 		    3.
quarter 		    4.
quarter 		   
2020394

In CHF million, except where indicatedAttributable to equity holders of Swisscom Ltd		    1.
quarter385		    2.
quarter397		    3.
quarter401		    4.
quarter489		   
20191,672		    1.
quarter395		    2.
quarter 		    3.
quarter 		    4.
quarter 		   
2020395

In CHF million, except where indicatedAttributable to non-controlling interests		    1.
quarter(2)		    2.
quarter–		    3.
quarter–		    4.
quarter(1)		   
2019(3)		    1.
quarter(1)		    2.
quarter 		    3.
quarter 		    4.
quarter 		   
2020(1)

In CHF million, except where indicated 		    1.
quarter 		    2.
quarter 		    3.
quarter 		    4.
quarter 		   
2019 		    1.
quarter 		    2.
quarter 		    3.
quarter 		    4.
quarter 		   
2020 

In CHF million, except where indicatedEarnings per share (in CHF)		    1.
quarter7.43		    2.
quarter7.66		    3.
quarter7.74		    4.
quarter9.44		   
201932.28		    1.
quarter7.63		    2.
quarter 		    3.
quarter 		    4.
quarter 		   
20207.63

In CHF million, except where indicated		    1.
quarter 		    2.
quarter 		    3.
quarter 		    4.
quarter 		   
2019 		    1.
quarter 		    2.
quarter 		    3.
quarter 		    4.
quarter 		   
2020 

In CHF million, except where indicated 		    1.
quarter 		    2.
quarter 		    3.
quarter 		    4.
quarter 		   
2019 		    1.
quarter 		    2.
quarter 		    3.
quarter 		    4.
quarter 		   
2020 

In CHF million, except where indicatedNet revenue

In CHF million, except where indicatedSwisscom Switzerland		    1.
quarter2,166		    2.
quarter2,095		    3.
quarter2,113		    4.
quarter2,199		   
20198,573		    1.
quarter2,071		    2.
quarter 		    3.
quarter 		    4.
quarter 		   
20202,071

In CHF million, except where indicatedFastweb		    1.
quarter581		    2.
quarter602		    3.
quarter587		    4.
quarter698		   
20192,468		    1.
quarter580		    2.
quarter 		    3.
quarter 		    4.
quarter 		   
2020580

In CHF million, except where indicatedOther Operating Segments		    1.
quarter265		    2.
quarter275		    3.
quarter262		    4.
quarter277		   
20191,079		    1.
quarter243		    2.
quarter 		    3.
quarter 		    4.
quarter 		   
2020243

In CHF million, except where indicatedGroup Headquarters		    1.
quarter–		    2.
quarter–		    3.
quarter–		    4.
quarter1		   
20191		    1.
quarter–		    2.
quarter 		    3.
quarter 		    4.
quarter 		   
2020–

In CHF million, except where indicatedIntersegment elimination		    1.
quarter(152)		    2.
quarter(169)		    3.
quarter(169)		    4.
quarter(178)		   
2019(668)		    1.
quarter(157)		    2.
quarter 		    3.
quarter 		    4.
quarter 		   
2020(157)

In CHF million, except where indicatedTotal net revenue		    1.
quarter2,860		    2.
quarter2,803		    3.
quarter2,793		    4.
quarter2,997		   
201911,453		    1.
quarter2,737		    2.
quarter 		    3.
quarter 		    4.
quarter 		   
20202,737

In CHF million, except where indicated		   1.
quarter		    2.
quarter		    3.
quarter		    4.
quarter		   
2019		    1.
quarter		   2.
quarter		   3.
quarter		   4.
quarter		  
2020

In CHF million, except where indicated 		    1.
quarter 		    2.
quarter 		    3.
quarter 		    4.
quarter 		   
2019 		    1.
quarter 		    2.
quarter 		    3.
quarter 		    4.
quarter 		   
2020 

In CHF million, except where indicatedOperating income before depreciation and amortisation (EBITDA)

In CHF million, except where indicatedSwisscom Switzerland		    1.
quarter928		    2.
quarter908		    3.
quarter905		    4.
quarter743		   
20193,484		    1.
quarter923		    2.
quarter 		    3.
quarter 		    4.
quarter 		   
2020923

In CHF million, except where indicatedFastweb		    1.
quarter182		    2.
quarter211		    3.
quarter213		    4.
quarter228		   
2019834		    1.
quarter181		    2.
quarter 		    3.
quarter 		    4.
quarter 		   
2020181

In CHF million, except where indicatedOther Operating Segments		    1.
quarter50		    2.
quarter48		    3.
quarter46		    4.
quarter45		   
2019189		    1.
quarter42		    2.
quarter 		    3.
quarter 		    4.
quarter 		   
202042

In CHF million, except where indicatedGroup Headquarters		    1.
quarter(17)		    2.
quarter(20)		    3.
quarter(18)		    4.
quarter(11)		   
2019(66)		    1.
quarter(14)		    2.
quarter 		    3.
quarter 		    4.
quarter 		   
2020(14)

In CHF million, except where indicatedReconciliation pension cost		    1.
quarter(14)		    2.
quarter(15)		    3.
quarter(15)		    4.
quarter(3)		   
2019(47)		    1.
quarter(15)		    2.
quarter 		    3.
quarter 		    4.
quarter 		   
2020(15)

In CHF million, except where indicatedElimination		    1.
quarter(10)		    2.
quarter(11)		    3.
quarter(11)		    4.
quarter(4)		   
2019(36)		    1.
quarter(6)		    2.
quarter 		    3.
quarter 		    4.
quarter 		   
2020(6)

In CHF million, except where indicatedTotal EBITDA		    1.
quarter1,119		    2.
quarter1,121		    3.
quarter1,120		    4.
quarter998		   
20194,358		    1.
quarter1,111		    2.
quarter 		    3.
quarter 		    4.
quarter 		   
20201,111

In CHF million, except where indicated		   1.
quarter		    2.
quarter		    3.
quarter		    4.
quarter		   
2019		    1.
quarter		   2.
quarter		   3.
quarter		   4.
quarter		  
2020

In CHF million, except where indicated 		    1.
quarter 		    2.
quarter 		    3.
quarter 		    4.
quarter 		   
2019 		    1.
quarter 		    2.
quarter 		    3.
quarter 		    4.
quarter 		   
2020 

In CHF million, except where indicatedCapital expenditure

In CHF million, except where indicatedSwisscom Switzerland		    1.
quarter353		    2.
quarter601		    3.
quarter370		    4.
quarter437		   
20191,761		    1.
quarter367		    2.
quarter 		    3.
quarter 		    4.
quarter 		   
2020367

In CHF million, except where indicatedFastweb		    1.
quarter161		    2.
quarter174		    3.
quarter160		    4.
quarter172		   
2019667		    1.
quarter148		    2.
quarter 		    3.
quarter 		    4.
quarter 		   
2020148

In CHF million, except where indicatedOther Operating Segments		    1.
quarter8		    2.
quarter11		    3.
quarter13		    4.
quarter15		   
201947		    1.
quarter7		    2.
quarter 		    3.
quarter 		    4.
quarter 		   
20207

In CHF million, except where indicatedIntersegment elimination		    1.
quarter(4)		    2.
quarter(7)		    3.
quarter(7)		    4.
quarter(19)		   
2019(37)		    1.
quarter(6)		    2.
quarter 		    3.
quarter 		    4.
quarter 		   
2020(6)

In CHF million, except where indicatedTotal capital expenditure		    1.
quarter518		    2.
quarter779		    3.
quarter536		    4.
quarter605		   
20192,438		    1.
quarter516		    2.
quarter 		    3.
quarter 		    4.
quarter 		   
2020516

In CHF million, except where indicated		   1.
quarter		   2.
quarter		   3.
quarter		   4.
quarter		  
2019		   1.
quarter		   2.
quarter		   3.
quarter		   4.
quarter		  
2020

In CHF million, except where indicated 		    1.
quarter 		    2.
quarter 		    3.
quarter 		    4.
quarter 		   
2019 		    1.
quarter 		    2.
quarter 		    3.
quarter 		    4.
quarter 		   
2020 

In CHF million, except where indicatedOperating free cash flow proxy

In CHF million, except where indicatedOperating income (EBITDA)		    1.
quarter1,119		    2.
quarter1,121		    3.
quarter1,120		    4.
quarter998		   
20194,358		    1.
quarter1,111		    2.
quarter 		    3.
quarter 		    4.
quarter 		   
20201,111

In CHF million, except where indicatedLease expense		    1.
quarter(68)		    2.
quarter(69)		    3.
quarter(69)		    4.
quarter(88)		   
2019(294)		    1.
quarter(75)		    2.
quarter 		    3.
quarter 		    4.
quarter 		   
2020(75)

In CHF million, except where indicatedEBITDA after lease expense (EBITDA AL)		    1.
quarter1,051		    2.
quarter1,052		    3.
quarter1,051		    4.
quarter910		   
20194,064		    1.
quarter1,036		    2.
quarter 		    3.
quarter 		    4.
quarter 		   
20201,036

In CHF million, except where indicatedCapital expenditure		    1.
quarter(518)		    2.
quarter(779)		    3.
quarter(536)		    4.
quarter(605)		   
2019(2,438)		    1.
quarter(516)		    2.
quarter 		    3.
quarter 		    4.
quarter 		   
2020(516)

In CHF million, except where indicatedOperating free cash flow proxy		    1.
quarter533		    2.
quarter273		    3.
quarter515		    4.
quarter305		   
20191,626		    1.
quarter520		    2.
quarter 		    3.
quarter 		    4.
quarter 		   
2020520

In CHF million, except where indicated		    1.
quarter 		    2.
quarter 		    3.
quarter 		    4.
quarter 		   
2019 		    1.
quarter 		    2.
quarter 		    3.
quarter 		    4.
quarter 		   
2020 

In CHF million, except where indicated 		    1.
quarter 		    2.
quarter 		    3.
quarter 		    4.
quarter 		   
2019 		    1.
quarter 		    2.
quarter 		    3.
quarter 		    4.
quarter 		   
2020 

In CHF million, except where indicatedNet debt

In CHF million, except where indicatedNet debt		    1.
quarter6,736		    2.
quarter7,787		    3.
quarter7,182		    4.
quarter6,758		   
20196,758		    1.
quarter6,552		    2.
quarter 		    3.
quarter 		    4.
quarter 		   
20206,552

In CHF million, except where indicatedNet debt incl. lease liabilities		    1.
quarter8,455		    2.
quarter9,542		    3.
quarter8,933		    4.
quarter8,785		   
20198,785		    1.
quarter8,528		    2.
quarter 		    3.
quarter 		    4.
quarter 		   
20208,528

In CHF million, except where indicated		    1.
quarter 		    2.
quarter 		    3.
quarter 		    4.
quarter 		   
2019 		    1.
quarter 		    2.
quarter 		    3.
quarter 		    4.
quarter 		   
2020 

In CHF million, except where indicated 		    1.
quarter 		    2.
quarter 		    3.
quarter 		    4.
quarter 		   
2019 		    1.
quarter 		    2.
quarter 		    3.
quarter 		    4.
quarter 		   
2020 

In CHF million, except where indicatedFull-time equivalent employees

In CHF million, except where indicatedSwisscom Switzerland		    1.
quarter13,352		    2.
quarter13,271		    3.
quarter13,158		    4.
quarter13,055		   
201913,055		    1.
quarter12,813		    2.
quarter 		    3.
quarter 		    4.
quarter 		   
202012,813

In CHF million, except where indicatedFastweb		    1.
quarter2,458		    2.
quarter2,451		    3.
quarter2,467		    4.
quarter2,456		   
20192,456		    1.
quarter2,515		    2.
quarter 		    3.
quarter 		    4.
quarter 		   
20202,515

In CHF million, except where indicatedOther Operating Segments		    1.
quarter3,694		    2.
quarter3,633		    3.
quarter3,668		    4.
quarter3,605		   
20193,605		    1.
quarter3,583		    2.
quarter 		    3.
quarter 		    4.
quarter 		   
20203,583

In CHF million, except where indicatedGroup Headquarters		    1.
quarter215		    2.
quarter209		    3.
quarter207		    4.
quarter201		   
2019201		    1.
quarter199		    2.
quarter 		    3.
quarter 		    4.
quarter 		   
2020199

In CHF million, except where indicatedTotal headcount		    1.
quarter19,719		    2.
quarter19,564		    3.
quarter19,500		    4.
quarter19,317		   
201919,317		    1.
quarter19,110		    2.
quarter 		    3.
quarter 		    4.
quarter 		   
202019,110

In CHF million, except where indicated		    1.
quarter 		    2.
quarter 		    3.
quarter 		    4.
quarter 		   
2019 		    1.
quarter 		    2.
quarter 		    3.
quarter 		    4.
quarter 		   
2020 

In CHF million, except where indicated		    1.
quarter 		    2.
quarter 		    3.
quarter 		    4.
quarter 		   
2019 		    1.
quarter 		    2.
quarter 		    3.
quarter 		    4.
quarter 		   
2020 

In CHF million, except where indicated 		    1.
quarter 		    2.
quarter 		    3.
quarter 		    4.
quarter 		   
2019 		    1.
quarter 		    2.
quarter 		    3.
quarter 		    4.
quarter 		   
2020 

In CHF million, except where indicatedFastweb, in EUR million

In CHF million, except where indicatedResidential Customers		    1.
quarter269		    2.
quarter273		    3.
quarter277		    4.
quarter285		   
20191,104		    1.
quarter280		    2.
quarter 		    3.
quarter 		    4.
quarter 		   
2020280

In CHF million, except where indicatedCorporate Business		    1.
quarter202		    2.
quarter214		    3.
quarter211		    4.
quarter235		   
2019862		    1.
quarter211		    2.
quarter 		    3.
quarter 		    4.
quarter 		   
2020211

In CHF million, except where indicatedWholesale		    1.
quarter42		    2.
quarter45		    3.
quarter45		    4.
quarter113		   
2019245		    1.
quarter50		    2.
quarter 		    3.
quarter 		    4.
quarter 		   
202050

In CHF million, except where indicatedRevenue from external customers		    1.
quarter513		    2.
quarter532		    3.
quarter533		    4.
quarter633		   
20192,211		    1.
quarter541		    2.
quarter 		    3.
quarter 		    4.
quarter 		   
2020541

In CHF million, except where indicatedSegment result (EBITDA)		    1.
quarter162		    2.
quarter187		    3.
quarter194		    4.
quarter207		   
2019750		    1.
quarter170		    2.
quarter 		    3.
quarter 		    4.
quarter 		   
2020170

In CHF million, except where indicatedMargin as % of net revenue		    1.
quarter31.5		    2.
quarter35.0		    3.
quarter36.3		    4.
quarter32.6		   
201933.8		    1.
quarter31.3		    2.
quarter 		    3.
quarter 		    4.
quarter 		   
202031.3

In CHF million, except where indicatedLease expense		    1.
quarter(12)		    2.
quarter(12)		    3.
quarter(13)		    4.
quarter(13)		   
2019(50)		    1.
quarter(13)		    2.
quarter 		    3.
quarter 		    4.
quarter 		   
2020(13)

In CHF million, except where indicatedEBITDA after lease expense (EBITDA AL)		    1.
quarter150		    2.
quarter175		    3.
quarter181		    4.
quarter194		   
2019700		    1.
quarter157		    2.
quarter 		    3.
quarter 		    4.
quarter 		   
2020157

In CHF million, except where indicatedCapital expenditure		    1.
quarter(143)		    2.
quarter(154)		    3.
quarter(146)		    4.
quarter(156)		   
2019(599)		    1.
quarter(138)		    2.
quarter 		    3.
quarter 		    4.
quarter 		   
2020(138)

In CHF million, except where indicatedOperating free cash flow proxy		    1.
quarter7		    2.
quarter21		    3.
quarter35		    4.
quarter38		   
2019101		    1.
quarter19		    2.
quarter 		    3.
quarter 		    4.
quarter 		   
202019

In CHF million, except where indicated 		    1.
quarter 		    2.
quarter 		    3.
quarter 		    4.
quarter 		   
2019 		    1.
quarter 		    2.
quarter 		    3.
quarter 		    4.
quarter 		   
2020 

In CHF million, except where indicatedBroadband access lines in thousand		    1.
quarter2,575		    2.
quarter2,600		    3.
quarter2,610		    4.
quarter2,637		   
20192,637		    1.
quarter2,659		    2.
quarter 		    3.
quarter 		    4.
quarter 		   
20202,659

In CHF million, except where indicatedMobile access lines in thousand		    1.
quarter1,440		    2.
quarter1,549		    3.
quarter1,663		    4.
quarter1,746		   
20191,746		    1.
quarter1,779		    2.
quarter 		    3.
quarter 		    4.
quarter 		   
20201,779

In CHF million, except where indicated 		    1.
quarter 		    2.
quarter 		    3.
quarter 		    4.
quarter 		   
2019 		    1.
quarter 		    2.
quarter 		    3.
quarter 		    4.
quarter 		   
2020 

In CHF million, except where indicatedInformation by geographical regions

In CHF million, except where indicatedNet revenue in Switzerland		    1.
quarter2,277		    2.
quarter2,197		    3.
quarter2,203		    4.
quarter2,292		   
20198,969		    1.
quarter2,155		    2.
quarter 		    3.
quarter 		    4.
quarter 		   
20202,155

In CHF million, except where indicatedNet revenue in other countries		    1.
quarter583		    2.
quarter606		    3.
quarter590		    4.
quarter705		   
20192,484		    1.
quarter582		    2.
quarter 		    3.
quarter 		    4.
quarter 		   
2020582

In CHF million, except where indicatedTotal net revenue		    1.
quarter2,860		    2.
quarter2,803		    3.
quarter2,793		    4.
quarter2,997		   
201911,453		    1.
quarter2,737		    2.
quarter 		    3.
quarter 		    4.
quarter 		   
20202,737

In CHF million, except where indicated 		    1.
quarter 		    2.
quarter 		    3.
quarter 		    4.
quarter 		   
2019 		    1.
quarter 		    2.
quarter 		    3.
quarter 		    4.
quarter 		   
2020 

In CHF million, except where indicatedEBITDA Switzerland		    1.
quarter939		    2.
quarter913		    3.
quarter907		    4.
quarter749		   
20193,508		    1.
quarter924		    2.
quarter 		    3.
quarter 		    4.
quarter 		   
2020924

In CHF million, except where indicatedEBITDA other countries		    1.
quarter180		    2.
quarter208		    3.
quarter213		    4.
quarter249		   
2019850		    1.
quarter187		    2.
quarter 		    3.
quarter 		    4.
quarter 		   
2020187

In CHF million, except where indicatedTotal EBITDA		    1.
quarter1,119		    2.
quarter1,121		    3.
quarter1,120		    4.
quarter998		   
20194,358		    1.
quarter1,111		    2.
quarter 		    3.
quarter 		    4.
quarter 		   
20201,111

In CHF million, except where indicated 		    1.
quarter 		    2.
quarter 		    3.
quarter 		    4.
quarter 		   
2019 		    1.
quarter 		    2.
quarter 		    3.
quarter 		    4.
quarter 		   
2020 

In CHF million, except where indicatedCapital expenditure in Switzerland		    1.
quarter357		    2.
quarter604		    3.
quarter377		    4.
quarter432		   
20191,770		    1.
quarter367		    2.
quarter 		    3.
quarter 		    4.
quarter 		   
2020367

In CHF million, except where indicatedCapital expenditure in other countries		    1.
quarter161		    2.
quarter175		    3.
quarter159		    4.
quarter173		   
2019668		    1.
quarter149		    2.
quarter 		    3.
quarter 		    4.
quarter 		   
2020149

In CHF million, except where indicatedTotal capital expenditure		    1.
quarter518		    2.
quarter779		    3.
quarter536		    4.
quarter605		   
20192,438		    1.
quarter516		    2.
quarter 		    3.
quarter 		    4.
quarter 		   
2020516

In CHF million, except where indicated 		    1.
quarter 		    2.
quarter 		    3.
quarter 		    4.
quarter 		   
2019 		    1.
quarter 		    2.
quarter 		    3.
quarter 		    4.
quarter 		   
2020 

In CHF million, except where indicatedHeadcount in Switzerland		    1.
quarter17,035		    2.
quarter16,871		    3.
quarter16,788		    4.
quarter16,628		   
201916,628		    1.
quarter16,357		    2.
quarter 		    3.
quarter 		    4.
quarter 		   
202016,357

In CHF million, except where indicatedHeadcount in other countries		    1.
quarter2,684		    2.
quarter2,693		    3.
quarter2,712		    4.
quarter2,690		   
20192,690		    1.
quarter2,753		    2.
quarter 		    3.
quarter 		    4.
quarter 		   
20202,753

In CHF million, except where indicatedTotal headcount (ful-time equivalent)		    1.
quarter19,719		    2.
quarter19,564		    3.
quarter19,500		    4.
quarter19,318		   
201919,318		    1.
quarter19,110		    2.
quarter 		    3.
quarter 		    4.
quarter 		   
202019,110

In CHF million, except where indicated		   1.
quarter		   2.
quarter		   3.
quarter		   4.
quarter		  
2019		   1.
quarter		   2.
quarter		   3.
quarter		   4.
quarter		  
2020

In CHF million, except where indicated 		    1.
quarter 		    2.
quarter 		    3.
quarter 		    4.
quarter 		   
2019 		    1.
quarter 		    2.
quarter 		    3.
quarter 		    4.
quarter 		   
2020 

In CHF million, except where indicatedSwisscom Switzerland Revenue and results

In CHF million, except where indicatedResidential Customers		    1.
quarter520		    2.
quarter511		    3.
quarter518		    4.
quarter513		   
20192,062		    1.
quarter497		    2.
quarter 		    3.
quarter 		    4.
quarter 		   
2020497

In CHF million, except where indicatedBusiness Customers		    1.
quarter217		    2.
quarter215		    3.
quarter209		    4.
quarter203		   
2019844		    1.
quarter196		    2.
quarter 		    3.
quarter 		    4.
quarter 		   
2020196

In CHF million, except where indicatedRevenue wireless		    1.
quarter737		    2.
quarter726		    3.
quarter727		    4.
quarter716		   
20192,906		    1.
quarter693		    2.
quarter 		    3.
quarter 		    4.
quarter 		   
2020693

In CHF million, except where indicatedResidential Customers		    1.
quarter514		    2.
quarter517		    3.
quarter509		    4.
quarter508		   
20192,048		    1.
quarter505		    2.
quarter 		    3.
quarter 		    4.
quarter 		   
2020505

In CHF million, except where indicatedBusiness Customers		    1.
quarter244		    2.
quarter237		    3.
quarter231		    4.
quarter226		   
2019938		    1.
quarter226		    2.
quarter 		    3.
quarter 		    4.
quarter 		   
2020226

In CHF million, except where indicatedRevenue fixed-line		    1.
quarter758		    2.
quarter754		    3.
quarter740		    4.
quarter734		   
20192,986		    1.
quarter731		    2.
quarter 		    3.
quarter 		    4.
quarter 		   
2020731

In CHF million, except where indicatedOther revenue Business Customers		    1.
quarter16		    2.
quarter14		    3.
quarter15		    4.
quarter15		   
201960		    1.
quarter15		    2.
quarter 		    3.
quarter 		    4.
quarter 		   
202015

In CHF million, except where indicatedTotal revenue telecoms services		    1.
quarter1,511		    2.
quarter1,494		    3.
quarter1,482		    4.
quarter1,465		   
20195,952		    1.
quarter1,439		    2.
quarter 		    3.
quarter 		    4.
quarter 		   
20201,439

In CHF million, except where indicatedSolutions business		    1.
quarter257		    2.
quarter256		    3.
quarter258		    4.
quarter278		   
20191,049		    1.
quarter267		    2.
quarter 		    3.
quarter 		    4.
quarter 		   
2020267

In CHF million, except where indicatedMerchandise		    1.
quarter196		    2.
quarter169		    3.
quarter182		    4.
quarter260		   
2019807		    1.
quarter175		    2.
quarter 		    3.
quarter 		    4.
quarter 		   
2020175

In CHF million, except where indicatedWholesale		    1.
quarter158		    2.
quarter162		    3.
quarter169		    4.
quarter154		   
2019643		    1.
quarter164		    2.
quarter 		    3.
quarter 		    4.
quarter 		   
2020164

In CHF million, except where indicatedRevenue other		    1.
quarter21		    2.
quarter(6)		    3.
quarter–		    4.
quarter18		   
201933		    1.
quarter5		    2.
quarter 		    3.
quarter 		    4.
quarter 		   
20205

In CHF million, except where indicatedTotal revenue from external customers		    1.
quarter2,143		    2.
quarter2,075		    3.
quarter2,091		    4.
quarter2,175		   
20198,484		    1.
quarter2,050		    2.
quarter 		    3.
quarter 		    4.
quarter 		   
20202,050

In CHF million, except where indicated 		    1.
quarter 		    2.
quarter 		    3.
quarter 		    4.
quarter 		   
2019 		    1.
quarter 		    2.
quarter 		    3.
quarter 		    4.
quarter 		   
2020 

In CHF million, except where indicatedResidential Customers		    1.
quarter1,169		    2.
quarter1,124		    3.
quarter1,147		    4.
quarter1,222		   
20194,662		    1.
quarter1,120		    2.
quarter 		    3.
quarter 		    4.
quarter 		   
20201,120

In CHF million, except where indicatedBusiness Customers		    1.
quarter810		    2.
quarter783		    3.
quarter769		    4.
quarter794		   
20193,156		    1.
quarter760		    2.
quarter 		    3.
quarter 		    4.
quarter 		   
2020760

In CHF million, except where indicatedWholesale		    1.
quarter158		    2.
quarter162		    3.
quarter169		    4.
quarter154		   
2019643		    1.
quarter164		    2.
quarter 		    3.
quarter 		    4.
quarter 		   
2020164

In CHF million, except where indicatedIT, Network & Infrastructure		    1.
quarter6		    2.
quarter6		    3.
quarter6		    4.
quarter5		   
201923		    1.
quarter6		    2.
quarter 		    3.
quarter 		    4.
quarter 		   
20206

In CHF million, except where indicatedTotal revenue from external customers		    1.
quarter2,143		    2.
quarter2,075		    3.
quarter2,091		    4.
quarter2,175		   
20198,484		    1.
quarter2,050		    2.
quarter 		    3.
quarter 		    4.
quarter 		   
20202,050

In CHF million, except where indicated 		    1.
quarter 		    2.
quarter 		    3.
quarter 		    4.
quarter 		   
2019 		    1.
quarter 		    2.
quarter 		    3.
quarter 		    4.
quarter 		   
2020 

In CHF million, except where indicatedSegment result before depreciation and amortisation (EBITDA)		    1.
quarter 		    2.
quarter 		    3.
quarter 		    4.
quarter 		   
2019 		    1.
quarter 		    2.
quarter 		    3.
quarter 		    4.
quarter 		   
2020 

In CHF million, except where indicatedResidential Customers		    1.
quarter722		    2.
quarter697		    3.
quarter686		    4.
quarter665		   
20192,770		    1.
quarter703		    2.
quarter 		    3.
quarter 		    4.
quarter 		   
2020703

In CHF million, except where indicatedBusiness Customers		    1.
quarter356		    2.
quarter354		    3.
quarter344		    4.
quarter340		   
20191,394		    1.
quarter336		    2.
quarter 		    3.
quarter 		    4.
quarter 		   
2020336

In CHF million, except where indicatedWholesale		    1.
quarter126		    2.
quarter129		    3.
quarter138		    4.
quarter118		   
2019511		    1.
quarter132		    2.
quarter 		    3.
quarter 		    4.
quarter 		   
2020132

In CHF million, except where indicatedIT, Network & Infrastructure		    1.
quarter(275)		    2.
quarter(272)		    3.
quarter(264)		    4.
quarter(380)		   
2019(1,191)		    1.
quarter(247)		    2.
quarter 		    3.
quarter 		    4.
quarter 		   
2020(247)

In CHF million, except where indicatedIntersegment elimination		    1.
quarter(1)		    2.
quarter–		    3.
quarter1		    4.
quarter–		   
2019–		    1.
quarter(1)		    2.
quarter 		    3.
quarter 		    4.
quarter 		   
2020(1)

In CHF million, except where indicatedSegment result (EBITDA)		    1.
quarter928		    2.
quarter908		    3.
quarter905		    4.
quarter743		   
20193,484		    1.
quarter923		    2.
quarter 		    3.
quarter 		    4.
quarter 		   
2020923

In CHF million, except where indicatedMargin as % of net revenue		    1.
quarter42.8		    2.
quarter43.3		    3.
quarter42.8		    4.
quarter33.8		   
201940.6		    1.
quarter44.6		    2.
quarter 		    3.
quarter 		    4.
quarter 		   
202044.6

In CHF million, except where indicatedLease expense		    1.
quarter(56)		    2.
quarter(56)		    3.
quarter(55)		    4.
quarter(57)		   
2019(224)		    1.
quarter(58)		    2.
quarter 		    3.
quarter 		    4.
quarter 		   
2020(58)

In CHF million, except where indicatedEBITDA after lease expense (EBITDA AL)		    1.
quarter872		    2.
quarter852		    3.
quarter850		    4.
quarter686		   
20193,260		    1.
quarter865		    2.
quarter 		    3.
quarter 		    4.
quarter 		   
2020865

In CHF million, except where indicatedCapital expenditure		    1.
quarter(353)		    2.
quarter(601)		    3.
quarter(370)		    4.
quarter(437)		   
2019(1,761)		    1.
quarter(367)		    2.
quarter 		    3.
quarter 		    4.
quarter 		   
2020(367)

In CHF million, except where indicatedOperating free cash flow proxy		    1.
quarter519		    2.
quarter251		    3.
quarter480		    4.
quarter249		   
20191,499		    1.
quarter498		    2.
quarter 		    3.
quarter 		    4.
quarter 		   
2020498

In CHF million, except where indicated 		    1.
quarter 		    2.
quarter 		    3.
quarter 		    4.
quarter 		   
2019 		    1.
quarter 		    2.
quarter 		    3.
quarter 		    4.
quarter 		   
2020 

In CHF million, except where indicatedOperational data in thousand

In CHF million, except where indicatedAccess lines

In CHF million, except where indicatedResidential Customers		    1.
quarter1,356		    2.
quarter1,333		    3.
quarter1,318		    4.
quarter1,307		   
20191,307		    1.
quarter1,291		    2.
quarter 		    3.
quarter 		    4.
quarter 		   
20201,291

In CHF million, except where indicatedBusiness Customers		    1.
quarter381		    2.
quarter350		    3.
quarter325		    4.
quarter287		   
2019287		    1.
quarter291		    2.
quarter 		    3.
quarter 		    4.
quarter 		   
2020291

In CHF million, except where indicatedFixed telephony access lines		    1.
quarter1,737		    2.
quarter1,683		    3.
quarter1,643		    4.
quarter1,594		   
20191,594		    1.
quarter1,582		    2.
quarter 		    3.
quarter 		    4.
quarter 		   
20201,582

In CHF million, except where indicated 		    1.
quarter 		    2.
quarter 		    3.
quarter 		    4.
quarter 		   
2019 		    1.
quarter 		    2.
quarter 		    3.
quarter 		    4.
quarter 		   
2020 

In CHF million, except where indicatedResidential Customers		    1.
quarter1,743		    2.
quarter1,742		    3.
quarter1,749		    4.
quarter1,757		   
20191,757		    1.
quarter1,754		    2.
quarter 		    3.
quarter 		    4.
quarter 		   
20201,754

In CHF million, except where indicatedBusiness Customers		    1.
quarter314		    2.
quarter308		    3.
quarter305		    4.
quarter301		   
2019301		    1.
quarter299		    2.
quarter 		    3.
quarter 		    4.
quarter 		   
2020299

In CHF million, except where indicatedBroadband access lines retail		    1.
quarter2,057		    2.
quarter2,050		    3.
quarter2,054		    4.
quarter2,058		   
20192,058		    1.
quarter2,053		    2.
quarter 		    3.
quarter 		    4.
quarter 		   
20202,053

In CHF million, except where indicated 		    1.
quarter 		    2.
quarter 		    3.
quarter 		    4.
quarter 		   
2019 		    1.
quarter 		    2.
quarter 		    3.
quarter 		    4.
quarter 		   
2020 

In CHF million, except where indicatedResidential Customers		    1.
quarter1,462		    2.
quarter1,467		    3.
quarter1,477		    4.
quarter1,491		   
20191,491		    1.
quarter1,491		    2.
quarter 		    3.
quarter 		    4.
quarter 		   
20201,491

In CHF million, except where indicatedBusiness Customers		    1.
quarter61		    2.
quarter62		    3.
quarter63		    4.
quarter64		   
201964		    1.
quarter64		    2.
quarter 		    3.
quarter 		    4.
quarter 		   
202064

In CHF million, except where indicatedSwisscom TV access lines		    1.
quarter1,523		    2.
quarter1,529		    3.
quarter1,540		    4.
quarter1,555		   
20191,555		    1.
quarter1,555		    2.
quarter 		    3.
quarter 		    4.
quarter 		   
20201,555

In CHF million, except where indicated 		    1.
quarter 		    2.
quarter 		    3.
quarter 		    4.
quarter 		   
2019 		    1.
quarter 		    2.
quarter 		    3.
quarter 		    4.
quarter 		   
2020 

In CHF million, except where indicatedPostpaid Residential Customers		    1.
quarter2,840		    2.
quarter2,872		    3.
quarter2,908		    4.
quarter2,930		   
20192,930		    1.
quarter2,931		    2.
quarter 		    3.
quarter 		    4.
quarter 		   
20202,931

In CHF million, except where indicatedPostpaid Business Customers		    1.
quarter1,867		    2.
quarter1,850		    3.
quarter1,845		    4.
quarter1,841		   
20191,841		    1.
quarter1,842		    2.
quarter 		    3.
quarter 		    4.
quarter 		   
20201,842

In CHF million, except where indicatedMobile access lines Postpaid		    1.
quarter4,707		    2.
quarter4,722		    3.
quarter4,753		    4.
quarter4,771		   
20194,771		    1.
quarter4,773		    2.
quarter 		    3.
quarter 		    4.
quarter 		   
20204,773

In CHF million, except where indicatedPrepaid Residential Customers		    1.
quarter1,671		    2.
quarter1,646		    3.
quarter1,605		    4.
quarter1,562		   
20191,562		    1.
quarter1,526		    2.
quarter 		    3.
quarter 		    4.
quarter 		   
20201,526

In CHF million, except where indicatedMobile access lines		    1.
quarter6,378		    2.
quarter6,368		    3.
quarter6,358		    4.
quarter6,333		   
20196,333		    1.
quarter6,299		    2.
quarter 		    3.
quarter 		    4.
quarter 		   
20206,299

In CHF million, except where indicated 		    1.
quarter 		    2.
quarter 		    3.
quarter 		    4.
quarter 		   
2019 		    1.
quarter 		    2.
quarter 		    3.
quarter 		    4.
quarter 		   
2020 

In CHF million, except where indicatedRGU Residential Customers		    1.
quarter9,072		    2.
quarter9,060		    3.
quarter9,057		    4.
quarter9,047		   
20199,047		    1.
quarter8,993		    2.
quarter 		    3.
quarter 		    4.
quarter 		   
20208,993

In CHF million, except where indicatedRGU Business Customers		    1.
quarter2,623		    2.
quarter2,570		    3.
quarter2,538		    4.
quarter2,493		   
20192,493		    1.
quarter2,496		    2.
quarter 		    3.
quarter 		    4.
quarter 		   
20202,496

In CHF million, except where indicatedRevenue generating units (RGU)		    1.
quarter11,695		    2.
quarter11,630		    3.
quarter11,595		    4.
quarter11,540		   
201911,540		    1.
quarter11,489		    2.
quarter 		    3.
quarter 		    4.
quarter 		   
202011,489

In CHF million, except where indicated 		    1.
quarter 		    2.
quarter 		    3.
quarter 		    4.
quarter 		   
2019 		    1.
quarter 		    2.
quarter 		    3.
quarter 		    4.
quarter 		   
2020 

In CHF million, except where indicatedBroadband access lines wholesale		    1.
quarter492		    2.
quarter502		    3.
quarter509		    4.
quarter515		   
2019515		    1.
quarter525		    2.
quarter 		    3.
quarter 		    4.
quarter 		   
2020525

In CHF million, except where indicatedUnbundled fixed access lines		    1.
quarter83		    2.
quarter79		    3.
quarter75		    4.
quarter70		   
201970		    1.
quarter66		    2.
quarter 		    3.
quarter 		    4.
quarter 		   
202066