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Financial year 2019

Innovations in a challenging market environment

Annual Report 2019 at a glance

Key figures

Swisscom’s reporting focuses on the three operating divisions Swisscom Switzerland, Fastweb and Other Operating Segments.

Net revenue (CHF)

11.5 bn

EBITDA (CHF)

4.4 bn

Capital expenditure (CHF)

2.4 bn

Net income (CHF)

1.7 bn

Equity ratio

36.6 %

Employees

19,317 FTE

Net revenue (CHF)
11.5  bn
EBITDA (CHF)
4.4  bn
Capital expenditure (CHF)
2.4  bn
 in CHF million
Change in net revenue -2.2%
11,714 m
11,453 m
2018
2019
Financial review
 in CHF million
Change in EBITDA 3.4%
4,213 m
4,358 m
2018
2019
Financial review
 in CHF million
Change in capital expenditure 1.4%
2,404 m
2,438 m
2018
2019
Financial review
 in CHF million
Change in net income 9.7%
1,521 m
1,669 m
2018
2019
Financial review
 in %
36.3%
36.6%
2018
2019
Financial review
 Full-time employees (FTE)
Change in number of employees -2.7%
19,845
19,317
2018
2019
Employees
Net income (CHF)
1.7  bn
Equity ratio
36.6  %
Employees
19,317  FTE

Key figures

Swisscom Switzerland comprises the customer segments Residential Customers, Enterprise Customers and Wholesale, as well as the IT, Network & Infrastructure division.

Net revenue (CHF)

8.6 bn

EBITDA (CHF)

3.5 bn

Capital expenditure (CHF)

1.8 bn

Broadband access lines

2.0 m

Mobile access lines

6.3 m

Employees

13,979 FTE

Net revenue (CHF)
8.6  bn
EBITDA (CHF)
3.5  bn
Capital expenditure (CHF)
1.8  bn
 in CHF million
Change in net revenue -2.8%
8,806 m
8,563 m
2018
2019
Swisscom Switzerland
 in CHF million
Change in EBITDA -2.4%
3,576 m
3,491 m
2018
2019
Swisscom Switzerland
 in CHF million
Change in capital expenditure 8.7%
1,620 m
1,761 m
2018
2019
Swisscom Switzerland
 in thousand
Change broadband access lines 0.0%
2,033 k
2,033 k
2018
2019
Swisscom Switzerland
 in thousand
Change mobile acces lines -0.6%
6,370 k
6,333 k
2018
2019
Swisscom Switzerland
 Full-time employees (FTE)
Change in number of employees -3.2%
14,448
13,979
2018
2019
Swisscom Switzerland
Broadband access lines
2.0  m
Mobile access lines
6.3  m
Employees
13,979  FTE

Key figures

Fastweb is one of Italy’s largest providers of broadband services. The product portfolio comprises voice, data, broadband and TV services, as well as video-on-demand for residential and business customers.

Net revenue (EUR)

2.2 bn

EBITDA (EUR)

0.8 bn

Capital expenditure (EUR)

0.6 bn

Broadband access lines

2.6 m

Mobile access lines

1.8 m

Employees

2,456 FTE

Net revenue (EUR)
2.2  bn
EBITDA (EUR)
0.8  bn
Capital expenditure (EUR)
0.6  bn
 in EUR million
Change in net revenue 5.4%
2,104 m
2,218 m
2018
2019
Fastweb
 in EUR million
Change in EBITDA 7.8%
696 m
750 m
2018
2019
Fastweb
 in EUR million
Change in capital expenditure -8.8%
657 m
599 m
2018
2019
Fastweb
 in thousand
Change broadband access lines 3.5%
2,547 k
2,637 k
2018
2019
Fastweb
 in thousand
Change mobile acces lines 26.1%
1,432 k
1,806 k
2018
2019
Fastweb
 Full-time employees (FTE)
Change in number of employees -1.1%
2,484
2,456
2018
2019
Fastweb
Broadband access lines
2.6  m
Mobile access lines
1.8  m
Employees
2,456  FTE

Financial targets met

Swisscom achieved a solid financial result. Group sales declined in line with expectations, while consolidated operating income before depreciation and amortisation (EBITDA) remained at the previous year’s level even despite the challenging environment.
Read Shareholders' letter
Urs Schaeppi, CEO Swisscom Ltd, comments on business in 2019

2019 in review

Swisscom impressed the market with innovations in the TV and mobile communications segments and in subscriptions.

Simply using opportunities

Swisscom TV

Even when on the move - Swisscom TV is always with them. Read more

Media skills

Swisscom supports young people and adults in the responsible use of media. Read more

Business customers

Swisscom offers the right solution for companies of all sizes. Read more

Together we can increase sustainability

For over 20 years we have been taking responsibility for our environment, society and economy.

Sustainability Report
title

Key dates

Financial calendar and Annual General Meeting from previous years