3 Operating costs
Direct costs
In CHF million |
|
1.01.–30.09.2024 |
|
1.01.–30.09.2023 |
Customer premises equipment and merchandise |
|
663 |
|
714 |
Services purchased |
|
513 |
|
452 |
Costs to obtain a contract |
|
167 |
|
158 |
Costs to fulfill a contract |
|
56 |
|
66 |
Network access costs of swiss subsidiaries |
|
168 |
|
188 |
Network access costs of foreign subsidiaries |
|
574 |
|
545 |
Total direct costs |
|
2,141 |
|
2,123 |
Indirect costs
In CHF million |
|
1.01.–30.09.2024 |
|
1.01.–30.09.2023 |
Salary and social security expenses |
|
2,013 |
|
1,940 |
Other personnel expense |
|
35 |
|
44 |
Total personnel expense |
|
2,048 |
|
1,984 |
|
|
|
|
|
Information technology cost |
|
213 |
|
210 |
Maintenance expense |
|
192 |
|
195 |
Energy costs |
|
123 |
|
118 |
Advertising and selling expenses |
|
114 |
|
115 |
Consultancy expenses and freelance workforce |
|
73 |
|
64 |
Call centre services purchased |
|
82 |
|
89 |
Administration expense |
|
24 |
|
25 |
Allowances for receivables and contract assets |
|
38 |
|
51 |
Miscellaneous operating expenses |
|
256 |
|
286 |
Total other operating expense |
|
1,115 |
|
1,153 |
|
|
|
|
|
Capitalised self-constructed tangible and intangible assets |
|
(451) |
|
(394) |
Own work for capitalised contract costs |
|
(28) |
|
(39) |
Gain on sale of property, plant and equipment |
|
(7) |
|
(5) |
Miscellaneous income |
|
(83) |
|
(97) |
Total capitalised self-constructed assets and other income |
|
(569) |
|
(535) |
|
|
|
|
|
Total indirect costs |
|
2,594 |
|
2,602 |
Capitalised self-constructed tangible and intangible assets include personnel costs for the manufacture of technical installations, the construction of network infrastructure and the development of software for internal use.