4 Employees

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Table of contents for the Annual Report 2024 report

Shareholders' letterIntroduction

Highlights 2024 KPIs Business overview

Management Commentary

Strategy and environment

Financial targets and achievement of targets in 2024 Market environment Legal environment Market for telecommunications and IT Group goals and strategy Takeover of Vodafone Italia

Infrastructure in Switzerland Infrastructure in Italy

Employees in Switzerland Employees in Italy

Brands, products and services

Swisscom brands Products and services in Switzerland Products and services in Italy Customer satisfaction

Innovation and development

Innovation as a key driver of business performance Innovation focus areas

Financial review

Alternative performance measures Summary Segment results Depreciation and amortisation, non-operating results Income tax expense Cash flows Capital expenditure Net asset position Statement of added value Financial outlook

Swisscom share Dividend policy Credit ratings and financing Value-oriented business management

Risk situation Risk factors

Report on Non-financial Matters

General information

About this report Sustainability strategy Governance Business model Identification of material non-financial matters

Environmental matters

Climate protection Energy efficiency Circular economy Climate risks and opportunities (Task Force on Climate-related Financial Disclosures TCFD)

Employee matters

Labour market skills and training Diversity and equal opportunities

Data protection and data security Network access Youth media protection and media skills

Respect for human rights

Fair supply chain

Anti-corruption

Ethical behaviour

Corporate Governance and Remuneration Report

Corporate Governance

1 General principles 2 Group structure and shareholders 3 Capital structure 4 Board of Directors 5 Group Executive Board 6 Remuneration, shareholdings and loans 7 Shareholders’ rights of co-determination 8 Change of control and defensive measures 9 Auditor 10 Information policy 11 Financial calendar 12 Trading blackout periods

Letter from the Chair of the Compensation CommitteeRemuneration Report

1 Governance 2 Remuneration of the Board of Directors 3 Remuneration of the Group Executive Board 4 Other remuneration (audited)5 Activities at other companies (audited)6 Gender representation (audited)Report of the statutory auditor

Consolidated Financial Statements

Consolidated statement of comprehensive income Consolidated balance sheet Consolidated statement of cash flows Consolidated statement of changes in equityNotes to the consolidated financial statements

General information and changes in accounting policies 1 Operating performance 2 Capital and financial risk management 3 Operating assets and liabilities 4 Employees 5 Scope of consolidation 6 Other disclosures

Report of the statutory auditor

Further Information

Financial statements of Swisscom Ltd

General disclosures Income statement Balance sheet Further disclosures Proposed appropriation of retained earnings

Five-year review

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4 Employees

This chapter contains information on employee headcount and personnel expense, the compensation paid to key management personnel and retirement benefit obligations.