Actor in public debates
- Education policy: Swisscom provides ICT training places, promotes Switzerland as an ICT location, supports schools in the area of youth media protection and is continuing to develop the Internet for Schools project. It also supports the Digital Switzerland initiative, which hosted Digital Day 2018, among other things.
- Digitisation: through the switch to All IP, Swisscom is putting in place the technical requirements for digitising communication and ensuring the competitiveness of Swiss business. All IP transfers all services such as voice telephony, TV, Internet and data to Internet Protocol (IP) technology.
- Broadband expansion: the majority of the Swiss population should have access to increased bandwidths by the end of 2021. Swisscom is thus providing a solid basis for digitisation and for ensuring Switzerland’s future as a business centre.
- Basic service provision: Swisscom was the only provider to apply for the universal service licence, which it was granted by ComCom. The new licence came into effect on 1 January 2018 and will run until 31 December 2022. As part of this universal service, as of 1 January 2018 the Federal Council increased the minimum download speed for Internet access from the previous 2 Mbps to 3 Mbps. Swisscom will also extend universal services for people with health issues.
- Customer friendliness: Swisscom is continually improving its customer information systems, for example with services such as Swisscom Cockpit for Swisscom customers who are travelling abroad.
- Sustainability: Swisscom is involved in a variety of projects concerned with the energy transition, such as the Work Smart Initiative and the tiko product.
Swisscom’s position is based on the principles of self-regulation and competition in an open marketplace. Numerous attractive new customer offers and large investments made in network expansion in the year under review underscore this principle.See
To ensure interests are appropriately represented, Swisscom follows a solution-oriented approach, both for the common good and in the interests of the company. The positions Swisscom takes are based on clear facts. Swisscom is committed to maintaining transparent and trusting relationships with politicians, public authorities and the community. It participates in public hearings and events and plays its part in the political process by issuing written statements. In line with our own anti-corruption directive and based on the relevant ethical codes (the Code of Lisbon and the Code of Professional Conduct of the Swiss Public Affairs Society, SPAG), Swisscom rejects unlawful or ethically questionable practices aimed at exerting influence on opinion leaders and decision-makers. Moreover, Swisscom is a non-denominational, politically neutral organisation and does not support any political parties, opinion leaders or decision-makers financially.