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Annual Report 2022

Annual Report 2022

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Annual Report 2022

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Table of contents for the Annual Report 2022 report

Shareholders' letterIntroduction

2022 in review KPIs Business overview

Management Commentary

Strategy and environment

Financial targets and achievement of targets in 2022 General conditions and market environment Swisscom Group Goals Strategy for Switzerland Strategy in Italy Sustainability

Infrastructure in Switzerland Infrastructure in Italy

Employees in Switzerland Employees in Italy

Brands, products and services

Swisscom brands Products and services in Switzerland Products and services in Italy Customer satisfaction

Innovation and development

Innovation as a key driver of business performance Innovation focused on specific topics

Financial review

Alternative performance measures Summary Segment results Depreciation and amortisation, non-operating results Income taxes Cash flows Capital expenditure Net asset position Statement of added value Financial outlook

Swisscom share Dividend policy Credit ratings and financing Value-oriented business management

Risk situation Risk factors

Corporate Governance and Remuneration Report

Corporate Governance

1 Principles 2 Group structure and shareholders 3 Capital structure 4 Board of Directors 5 Group Executive Board 6 Remuneration, shareholdings and loans 7 Shareholders’ participation rights 8 Change of control and defensive measures 9 Auditor 10 Information policy 11 Financial calendar

Letter from the Chair of the Compensation CommitteeRemuneration Report

1 Governance 2 Remuneration of the Board of Directors 3 Remuneration of the Group Executive Board 4 Other remuneration 5 Activities at other companies 6 Gender representation Report of the statutory auditor

Consolidated Financial Statements

Consolidated statement of comprehensive income Consolidated balance sheet Consolidated statement of cash flows Consolidated statement of changes in equityNotes to the consolidated financial statements

General information and changes in accounting policies 1 Operating performance 2 Capital and financial risk management 3 Operating assets and liabilities 4 Employees 5 Scope of consolidation 6 Other disclosures

Report of the statutory auditor

Further Information

Financial statements of Swisscom Ltd

General disclosures Income statement Balance sheet Further disclosures Proposed appropriation of retained earnings

Five-year review

Sustainability Report

2022 in review Stakeholders’ letter

Environment and sustainability strategy

Environment Sustainability Strategy 2025 Material issues Value chain Group of stakeholders Swisscom’s contribution to the SDGs Corporate responsibility governance Management approaches within the Group Targets table

Responsibility in our supply chains

Fair and environmentally sustainable supply chains Actual situation – ESG risk management along the supply chain (SCRM 360)

Responsibility for the environment

Climate protection and energy efficiency Use of resources and circular economy Overall assessment of 2022

Responsibility for people

Network expansion Youth media protection and media skills Support for refugees from Ukraine Accessibility Employees

Responsibility in actions

Corporate ethics Mobile telephony and society Basic service provision Responsibility towards society Data protection Data security

About this report

Scope of the report Reporting SGS verification GRI Index SASB Index

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Employees

Employees

19,157

employees (FTEs) work at Swisscom, 15,750 (82%) of which in Switzerland and 3,039 (16%) in Italy.

Part-time

21%

employees work part-time at Swisscom.

Women

24%

of the company’s workforce is comprised of women; the figure for management is 14%.