Value chain

We generate the bulk of our added value through our activities in Switzer­land. In the year under review, activities abroad contributed only 9% (prior year: 8%) to the Group’s added value from op­er­a­tions.

The statement of added value and the allocation of added value are addressed in the Man­age­ment Commentary of the Annual Report, in the ‘Financial review’ (page 42).

Each year, suppliers deliver goods and services to us worth over CHF 2.9 bil­lion. The import has a positive and negative impact on the economy, society and the en­vi­ron­ment along the value and supply chains:

• Services and consumer and capital goods contribute to Switzer­land’s economic de­vel­op­ment, com­pet­i­tiveness and quality of life, but they have an impact on the climate and natural resources. We accept our responsibility and are implementing a number of mea­sures to make our supply chains ecologically sustainable.
• We create and protect jobs in Switzer­land as well as within the supply chain, thus creating added social and economic value. Together with our employees and partners, as well as in in­ter­na­tional industry initiatives, we are committed to making the social conditions in our supply chains sustainable.
• In order to provide our cus­tomers with services and products, we depend on raw materials from numerous countries and regions, the extraction of which is often associated with en­vi­ron­mental and social risks. We are therefore particularly committed to improving practices in the extraction of raw materials, monitoring the origin of conflict minerals and combating child labour.

(See ‘Responsibility in our supply chains’ and ‘Swisscom’s contribution to the SDGs’)

Diagram: SDGs along the value chain