Material issues

Swisscom’s activities have an impact on our social, ecological and economic en­vi­ron­ment. At the same time, our company is shaped by this en­vi­ron­ment and our stake­hold­ers. Every year, we identify the sustainability issues in this network of relationships that are considered relevant or very relevant for our stake­hold­ers and for us. We involve the interest groups in this process. This approach ensures that the strategic focus of our work for us, our stake­hold­ers and our en­vi­ron­ment is consistent and in line with current de­vel­op­ments. For each major topic, we prepare a management approach, which we include in the relevant chapter of this report.