GRI Index

The GRI Index provides a standardised overview of reporting which is broken down by subject. Swisscom reports in accordance with the GRI standards (until 2021) for the period from 1 January 2022 to 31 December 2022.

Indicators		Status	Reference: AR = Annual Report, SR = Sustainability Report
			Key: Indicator according to GRI standards (as per scope of report) Ø = not relevant = not covered = partially covered = fully covered

GRI 1: Foundation
GRI 2: General Disclosures
2-1 Organizational entails
2-1 a	Legal name		AR: Notes to the consolidated financial statements: Other disclosures
2-1 b	Nature of ownership and legal form		AR: 2 Group structure and shareholders
2-1 c	Location of headquarters		CH-3048 Worblaufen
2-1 d	Countries of operation		AR: 2 Group structure and shareholders AR: 5.4 Group companies AR: Notes to the consolidated financial statements: Other disclosures


2.2 Entities included in the organization’s sustainability reporting
2-2 a	Entities included in sustainability reporting		AR: 2 Group structure and shareholders
2-2 b	Entities included in the consolidated financial statements		AR: 2 Group structure and shareholders
2-2 c	Approach used for consolidating the information		AR: 2 Group structure and shareholders


2-3 Reporting period, frequency and contact point
2-3 a	Reporting period for, and the frequency of, sustainability reporting		01.01.2022–31.12.2022 Annually
2-3 b	Reporting period for financial reporting		01.01.2022–31.12.2022 Annually
2-3 c	Publication date of the report or reported information		09.02.2023
2-3 d	Contact point for questions about the report or reported information		www.swisscom.ch/en/about/impressum.html


2-4 Restatements of information
2–4	Restatements of information		No ‘restatements’ in 2022.
2-4a	Explanation of the reasons and effects	Ø	No ‘restatements’ in 2022.


2-5 External assurance
2–5	External assurance		SR: SGS verification
2-5 a	Policy and practice; involvement of the highest governance body and senior executives		SR: Corporate responsibility governance
2-5 b	Link to the external assurance report(s) or assurance statement(s) enscription of what has been assured and on what basis, assurance standards used, level of assurance obtained, limitations of the assurance process, enscription of the relationship		SR: SGS verification


Activities and workers 2-6 Activities, value chain and other business relationships
2-6 a	Sector; if applicable, significant changes compared to previous years		No significant changes in 2022
2-6 b	Value chain (including Activities, products, services and markets served; supply chain; entities downstream from the organization; and, if applicable, significant changes compared to previous years)		AR: Brands, products and services SR: Value chain SR: Responsibility in our supply chains AR: 2 Group structure and shareholders No significant changes in supply chains.
2-6 c	Other relevant business relationships and, if applicable, significant changes compared to previous years		No significant changes in 2022


2-7 Employees
2-7 a	Total number of employees, and breakdown by gender and by region		AR: Employees in Switzerland
2-7 b	Total number of permanent employees, temporary employees, non-guaranteed hours employees, full-time employees, part-time employees, and a breakdown by gender and by region		SR: Overall balance in Switzerland SR: Scope of the report: Personnel information system
2-7 c	Methodologies and assumptions		SR: Scope of the report: Personnel information system
2-7 d	Contextual information	Ø	No significant fluctuations in 2022
2-7 e	Significant fluctuations		SR: Overall balance in Switzerland


2-8 Workers who are not employees
2-8 a	Total number of workers who are not employees (type, contractual relationship)		SR: Overall balance in Switzerland: temporary employees. Main reasons for hiring external employees are their specific skills, which are not available at Swisscom, or resource bottlenecks in projects.
2-8 b	Methodologies and assumptions		SR: Scope of the report: Personnel information system
2-8 c	Significant fluctuations		SR: Overall balance in Switzerland: temporary employees


Governance 2-9 Governance structure and composition
2–9	Governance structure and composition of the highest governance body and its committees		SR: Corporate responsibility governance AR: 4 Board of Directors
2–10	Nomination and election of the highest governance body		AR: 4.5 Election and term of office AR: 4.10 Committees of the Board of Directors Nomination Committee
2–11	Chair of the highest governance body		AR: 4 Board of Directors AR: 5 Group Executive Board
2–12	Role of the highest governance body in overseeing the management of impacts		Link: www.swisscom.ch/principles – Organisational Rules SR: Corporate responsibility governance AR: 2 Group structure and shareholders AR: 4 Board of Directors AR: 4.9 Internal organisation and modus operandi AR: 4.11 Assignment of powers of authority AR: 4.12 Information and controlling instruments of the Board of Directors vis-à-vis the Group Executive Board AR: 5 Group Executive Board
2–13	Delegation of authority for managing impacts		SR: Corporate responsibility governance AR: 2 Group structure and shareholders AR: 4 Board of Directors AR: 4.9 Internal organisation and modus operandi AR: 4.11 Assignment of powers of authority AR: 5 Group Executive Board
2–14	Role of the highest governance body in sustainability reporting
2–15	Conﬂicts of interest		Link: www.swisscom.ch/principles – Organisational Rules AR: 4.12 Information and controlling instruments of the Board of Directors vis-à-vis the Group Executive Board
2–16	Communication of critical concerns		AR: 4.12 Information and controlling instruments of the Board of Directors vis-à-vis the Group Executive Board In urgent cases, the Chairman of the Audit Committee is informed without delay about any significant new risks. A basic principle of whistleblowing is that anonymity is guaranteed; therefore, Swisscom does not communicate the number or other entails of reports.
2–17	Collective knowledge of the highest governance body		AR: 4.9 Internal organisation and modus operandi
2–18	Evaluation of the performance of the highest governance body		SR: Corporate responsibility governance AR: 2 Group structure and shareholders AR: 4 Board of Directors AR: 4.9 Internal organisation and modus operandi AR: 4.11 Assignment of powers of authority AR: 5 Group Executive Board AR: 4.12 Information and controlling instruments of the Board of Directors vis-à-vis the Group Executive Board Members of the Group Executive Board are internal ‘sponsors’ for the focal points of of the sustainability strategy The Audit & ESG Reporting Committee of the Board of Directors reviews the report in two stages prior to publication and approves it. The Compensation Committee reviews the Remuneration Report. This is approved by the Board of Directors.
2–19	Remuneration policies		AR: 3 Remuneration of the Group Executive Board
2–20	Process to determine remuneration		AR: 4.2 Key management compensation SR: Group of stakeholders AR: 7.3 Convocation of the Annual General Meeting and agenda items; minutes
2–21	Annual total compensation ratio		SR: Overall balance in Switzerland; other key figures


Strategies, policies and practices
2–22	Statement on sustainable envelopment strategy		AR: Shareholders’ letter SR: Stakeholders’ letter SR: Environment and sustainability strategy
2–23	Policy commitments		SR: Group of stakeholders SR: Management approaches within the Group SR: Responsibility in our supply chains SR: Corporate ethics
2–24	Embedding policy commitments		SR: Management approaches within the Group SR: Corporate ethics
2–25	Processes to remediate negative impacts		AR: Corporate Governance
2–26	Mechanisms for seeking advice and raising concerns		AR: Corporate Governance SR: Corporate ethics
2–27	Compliance with laws and regulations		SR: The Group’s precautionary principle SR: Compliance management No fines or penalties were imposed for non-compliance with legal requirements in 2022.
2–28	Membership associations		SR: Responsibility towards society


Stakeholder engagement
2–29	Approach to stakeholder engagement		SR: Group of stakeholders SR: Stakeholder involvement SR: Scope of the report
2–30	Collective bargaining agreements		SR: Overall balance in Switzerland


GRI 3: Material Topics
3–1	Process to determine material topics		SR: Material topics SR: Group of stakeholders
3–2	List of material topics		SR: Material topics SR: Materiality matrix 2022 SR: Reporting
3–3	Management of material topics		SR: Stakeholder involvement


GRI Standard Material Topics (related to GRI topics) 200 Economic Topics
GRI 3			Link: www.swisscom.ch/principles – Code of Conduct AR: Corporate strategy AR: Financial outlook AR: Shareholders’ letter


201 Economic Performance
201–1	Direct economic value generated and distributed		AR: Statement of added value
201–2	Financial implications and other risks and opportunities due to climate change		AR: Sustainability strategy See 302-3, 302-4, 302-5, 305-4 See also Swisscom Climate Report 2022: Recommendations of the TCFD www.swisscom.ch/climatereport2022
201–3	Defined benefit plan obligations and other retirement plans		AR: 4.3 Defined benefit plans; SR: comPlan pension fund AR: Collective Employment Agreement (CEA) AR: Employees (100% of employees); SR: The Employee Representation Committee’s commitment to safety
201–4	Financial assistance received from government	Ø	Swisscom did not receive any financial assistance from the government in 2022.


202 Market Presence
202–1	Ratios of standard entry level wage by gender compared to local minimum wage		AR: Employee remuneration SR: Overall balance in Switzerland
202–2	Proportion of senior management hired from the local community		There is no location-based selection of personnel.


203 Indirect Economic Impacts
GRI 3	Management of material topics		SR: Classification in 2022 and newly identified material issues
203–1	Infrastructure investments and services supported		AR: Investments SR: Network expansion SR: Basic service provision
203–2	Significant indirect economic impacts		SR: Responsibility towards society


204 Procurement Practices
GRI 3	Management of material topics		SR: Responsibility in our supply chains – management approach
204–1	Proportion of spending on local suppliers		AR: Statement of added value As a Swiss company, we prioritise the Swiss market wherever possible.


205 Anti-corruption
GRI 3	Management of material topics		SR: The Group’s precautionary principle SR: Compliance management
205–1	Operations assessed for risks related to corruption		High-risk business activities are monitored within the scope of the CMS by means of control processes and an IT system. The CMS of the Swisscom (Switzerland) Ltd was subject to a full review during the financial year.
205–2	Communication and training about anti-corruption policies and procedures		The Board of Directors, the Group Executive Board and division management are informed annually about measures, envelopments and any adjustments that may be necessary. Annual training on anti-corruption directive for new employees. Contractual obligations on the part of all suppliers and partners to comply with the anti-corruption directive. SR: Compliance management
205–3	Confirmed incidents of corruption and actions taken		No cases of corruption were identified during the financial year.


206 Anti-competitive Behaviour
GRI 3	Management of material topics		SR: The Group’s precautionary principle SR: Compliance management
206–1	Legal actions for anti-competitive behaviour, anti-trust, and monopoly practices		AR: Legal environment AR: Federal Cartel Act (CartA) AR: Contingent liabilities for regulatory and competition law proceedings


207 Tax
207–1	Approach to tax		Swisscom has defined an approach to tax on the basis of the guidelines stipulated by the Board of Directors.
207–2	Tax governance, control, and risk management		The Board of Directors determines the strategic, organisational, financial planning and and accounting-related guidelines, including the tax strategy. AR: Corporate Governance
207–3	Stakeholder engagement and management of concerns related to tax	Ø	Not a significant issue for Swisscom or our stakeholders.
207–4	Country-by-country reporting		AR: Income taxes


300 Environmental Topics
GRI 3	Management of material topics		SR: Responsibility for the environment


301 Materials
GRI 3	Management of material topics		SR: Use of resources and circular economy
301–1	Materials used by weight or volume		SR: Economical use of resources Reporting includes only selected materials.
301–2	Recycled input materials used		SR: Recycling Only data on selected topics are provided.
301–3	Reclaimed products and their packaging materials		SR: Use of resources and circular economy No quantities are reported. SR: Paper


302 Energy
GRI 3	Management of material topics		SR: Climate protection and energy efficiency
302–1	Energy consumption within the organization		SR: Energy efficiency in operations SR: Environmental key figures in Switzerland See also Swisscom Climate Report 2022 www.swisscom.ch/climatereport2022
302–2	Energy consumption outside of the organization		SR: Energy efficiency in operations SR: Environmental key figures in Switzerland See also Swisscom Climate Report 2022 www.swisscom.ch/climatereport2022
302–3	Energy intensity		SR: Climate protection and energy efficiency SR: Energy consumption and efficiency
302–4	Reduction of energy consumption		SR: Energy consumption and efficiency SR: Environmental key figures in Switzerland
302–5	Reductions in energy requirements of products and services		SR: CO₂ savings through ICT services There is no metric for the savings of products sold in the reporting year. SR: Climate protection solutions for our customers SR: Environmental key figures in Switzerland


Water and effluents
303–1	Interactions with water as a shared resource		SR: Environmental key figures in Switzerland Only water consumption for sanitary purposes. SR: Water
303–2	Management of water discharge-related impacts	Ø	Not relevant, as water is only used for sanitary purposes.
303–3	Water withdrawal	Ø	Household water only.
303–4	Water discharge	Ø	We do not do this.
303–5	Water consumption	Ø	Household water only.


304 Biodiversity
304–1	Operational sites owned, leased, managed in, or adjacent to, protected areas and areas of high biodiversity value outside protected areas		SR: Biodiversity
304–2	Significant impacts of activities, products, and services on biodiversity		SR: Biodiversity
304–3	Habitats protected or restored		SR: Biodiversity
304–4	IUCN Red List species and national conservation list species with habitats in areas affected by operations	Ø	Not surveyed, as not relevant.


305 Emissions
GRI 3	Management of material topics		SR: Climate protection and energy efficiency – management approach
305–1	Direct (Scope 1) GHG emissions		SR: Energy efficiency in operations SR: Environmental key figures in Switzerland See Swisscom Climate Report 2022 www.swisscom.ch/climatereport2022
305–2	Energy indirect (Scope 2) GHG emissions		SR: Energy efficiency in operations SR: Environmental key figures in Switzerland See Swisscom Climate Report 2022 www.swisscom.ch/climatereport2022
305–3	Other indirect (Scope 3) GHG emissions		SR: Energy efficiency in operations SR: Environmental key figures in Switzerland See Swisscom Climate Report 2022 www.swisscom.ch/climatereport2022
305–4	GHG emissions intensity		SR: The most important indicators for the achievement of Swisscom’s sustainability targets See Swisscom Climate Report 2022 www.swisscom.ch/climatereport2022
305–5	Reduction of GHG emissions		SR: Climate protection solutions for our customers SR: Environmental key figures in Switzerland See Swisscom Climate Report 2022 www.swisscom.ch/climatereport2022
305–6	Emissions of ozone-depleting substances (ODS)		SR: Cooling systems and refrigerants
305–7	Nitrogen oxides (NO_x), sulphur oxides (SOX), and other significant air emissions		SR: Environmental key figures in Switzerland


306 Waste
306–1	Waste generation and significant waste-related impacts		No significant impacts known.
306–2	Management of significant waste-related impacts		SR: Recycling SR: Waste SR: Environmental key figures in Switzerland
306–3	Waste generated		SR: Waste: Table: Waste by quantity and category
306–4	Waste diverted from disposal	Ø	SR: Waste
306–5	Waste directed to disposal	Ø	SR: Waste


308 Supplier Environmental Assessment
GRI 3	Management of material topics		SR: Fair and environmentally sustainable supply chains – management approach
308–1	New suppliers that were screened using environmental criteria		SR: Initiatives and programmes to implement our sustainability goals in the supply chain
308–2	Negative environmental impacts in the supply chain and actions taken		SR: Initiatives and programmes to implement our sustainability goals in the supply chain SR: Main risk factors in the supply chains


400 SOCIAL TOPICS
GRI 3	Management of material topics		SR: Responsibility for people


401 Employment
GRI 3	Management of material topics		SR: Employer attractiveness
401–1	New employee hires and employee turnover		SR: Overall balance in Switzerland AR: Social plan
401–2	Benefits provided to full-time employees that are not provided to temporary or part-time employees		AR: Employees
401–3	Parental leave		SR: Combining work and home life SR: Overall balance in Switzerland


402 Labour/Management Relations
402–1	Minimum notice periods regarding operational changes		GAV § 3.3 Negotiations must be held in good time with the trade unions party to the Agreement.


403 Occupational Health and Safety
GRI 3	Management of material topics		SR: Occupational health and safety
403–1	Occupational health and safety management system		AR: Collective Employment Agreement (CEA) AR: Employees (100% of employees); SR: The Employee Representation Committee’s commitment to safety
403–2	Hazard identification, risk assessment, and incident investigation		SR: Occupational health and safety
403–3	Occupational health services		Swisscom does not do business in areas or countries that have a high risk of communicable diseases or where communicable diseases are particularly prevalent. In response to the Covid-19 pandemic, various measures were initiated to protect employees. SR: Dealing with the Covid-19 pandemic
403–4	Worker participation, consultation, and communication on occupational health and safety		SR: Occupational health and safety
403–5	Worker training on occupational health and safety		SR: Occupational health and safety
403–6	Promotion of worker health		SR: Occupational health and safety
403–7	Prevention and mitigation of occupational health and safety impacts directly linked by business relationships		SR: Occupational health and safety
403-8	Workers covered by an occupational health and safety management system		SR: Occupational health and safety
403–9	Work-related injuries		SR: Occupational health and safety
403–10	Work-related ill health		SR: Occupational health and safety


404 Training and Education
GRI-3	Management of material topics		SR: Professional training – management approach
404-1	Average hours of training per year per employee		SR: Training and education
404-2	Programs for upgrading employee skills and transition assistance programs		SR: Training and education
404-3	Percentage of employees receiving regular performance and career envelopment reviews		SR: Evaluating performance and professional envelopment SR: Overall balance in Switzerland AR: Collective Employment Agreement (CEA)


405 Diversity and Equal Opportunity
GRI-3	Management of material topics		SR: Diversity and equal opportunities – management approach
405-1	Diversity of governance bodies and employees		AR: 4 Board of Directors AR: 5 Group Executive Board SR: Overall balance in Switzerland
405-2	Ratio of basic salary and remuneration of women to men		AR: Employee remuneration SR: Remuneration and equal pay SR: Overall balance in Switzerland


406 Non-discrimination
406-1	Incidents of discrimination and corrective actions taken		SR: Diversity and equal opportunities – management approach SR: Audit results In the reporting year, one allegation of discrimination was made on the basis of language skills (no Swiss German). The situation was cleared up and an amicable solution was found.


407 Freedom of Association and Collective Bargaining
407-1	Operations and suppliers in which the right to freedom of association and collective bargaining may be at risk		Covered thanks to the mutually agreed duty to observe industrial peace in accordance with CEA.


408 Child Labour
408-1	Operations and suppliers at significant risk for incidents of child labour		SR: Main risk factors in the supply chains


409 Forced or Compulsory Labour
409-1	Operations and suppliers at significant risk for incidents of forced or compulsory labour		SR: Main risk factors in the supply chains


410 Security Practices
410-1	Security personnel trained in human rights policies or procedures	Ø	As a matter of principle, we do not have any business locations in countries that are not subject to strict legislation.


411 Rights of Indigenous Peoples
411-1	Incidents of violations involving rights of indigenous peoples	Ø	As a matter of principle, we do not have any business locations in countries that are not subject to strict legislation. SR: Fair and environmentally sustainable supply chains


413 Local Communities
413-1	Operations with local community engagement, impact assessments, and envelopment programs	Ø	SR: Responsibility for people SR: Youth media protection SR: Support for refugees from Ukraine
413-2	Operations with significant actual and potential negative impacts on local communities	Ø	SR: ONIR limits


414 Supplier Social Assessment
GRI 3	Management of material topics		SR: Fair and environmentally sustainable supply chains – management approach
414-1	New suppliers that were screened using social criteria		SR: Risk management approach SCRM 360 SR: Comparison between the performance of our portfolio and the EcoVadis average SR: Audits and mobile surveys
414-2	Negative social impacts in the supply chain and actions taken		SR: Joint Alliance for CSR SR: Main risk factors in the supply chains


415 Public Policy
415-1	Political contributions		SR: Actor in public debates Swisscom is politically neutral and non-ennominational and does not financially support any parties, opinion leaders and decision-makers.


416 Customer Health and Safety
GRI 3	Management of material topics		SR: Protecting minors in the media and promoting media competence
GRI 3	Management of material topics		SR: Mobile telephony and society
416-1	Assessment of the health and safety impacts of product and service categories		SR: Mobile telephony and society
416-2	Incidents of non-compliance concerning the health and safety impacts of products and services		Relevant health standards for the mobile network are contained in the ICNIRP Guidelines and, in particular, the ONIR. SR: ONIR limits Swisscom complied with the limits in 2022. SR: Compliance management No incidents of non-compliance with regulations were identified in connection with impacts of products and services on health and security.


417 Marketing and Labeling
417-1	Requirements for product and service information and labeling	Ø	SR: Information about radiation values of devices Not relevant for Switzerland, except with respect to Ordinance on the Disclosure of Prices.
417-2	Incidents of non-compliance concerning product and service information and labeling		SR: Compliance management No incidents of non-compliance were identified in the financial year.
417-3	Incidents of non-compliance concerning marketing communications		SR: Responsible marketing No incidents of non-compliance were identified concerning marketing communications.


418 Customer Privacy
GRI 3	Management of material topics		SR: Data protection
418-1	Substantiated complaints concerning breaches of customer privacy and losses of customer data		SR: Data protection In two cases, a well-founded complaint was made concerning breaches of customer privacy.


Material Topics (not listed in GRI): Accessibility
GRI 3	Management of material topics		SR: Accessibility


Data security
GRI 3	Management of material topics		SR: Data security


Sustainable cities and communities
GRI 3	Management of material topics		SR: Climate protection solutions for our customers – for business customers


Network dismantling
GRI 3	Management of material topics		SR: Dismantling of network infrastructure