Products and services in Italy

In the residential customer segment, Fastweb further strengthened its fixed-mobile convergent business and its go-to-market approach based on transparency and simplicity. As a result, it confirmed its leading position in customer satisfaction in fixed-line services and also achieved a top ranking in mobile com­mu­ni­ca­tions. In addition, Fastweb supplemented its portfolio for residential cus­tomers with the personal cloud service “WOW Space”.

In the business customer segment, Fastweb maintained its leading role, particularly in the area of public administration, where it won major national public framework contracts for wireline and ICT services. Fastweb has launched UBB wholesale services for corporate cus­tomers, with the aim of becoming a strong alternative to the incumbent.