| More for the environment |
| Main target: Reduction of CO2 emissions by 450,000 tonnes by 2025 (GRI 305-5, SDG 7) |
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450,000 |
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| Together with customers, CO2 emissions are to be reduced by 450,000 tonnes. This corresponds to 1% of Switzerland’s greenhouse gas emissions. |
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| Limit CO2 emissions from operations and in the supply chain by 2025 to 400,000 tonnes |
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400,000 |
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| Reduction of own emissions and those of the supply chain (Scope 1, 2 and 3). |
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| KPI: CO2 emissions Scope 1 (buildings and vehicles, without refrigerants) |
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16,295 |
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14,790 |
| KPI: CO2 emissions Scope 2 (electricity, district heating, compensated) |
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0 |
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0 |
| KPI: CO2 emissions Scope 3 (supply chain, employee mobility, etc.) |
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344,524 |
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424,769 |
| 2020 measures: |
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| ● Renovation of buildings and heating systems. Electrification of the vehicle fleet. |
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| ● Efficiency measures for cooling the networks (Levante and Scirocco projects). |
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| ● Promotion of participation of suppliers in Carbon Disclosure Project (CDP), individual supplier dialogue. |
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| ● Measurement of employee mobility (MIP Mobility Insight Platform). |
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| CO2 reduction through customers and portfolio |
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850,000 |
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| Savings through portfolio with the help of customers and services. Promotion and the development of services which allow people in Switzerland to lead environmentally friendly lifestyles. |
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| KPI: CO2 savings in tonnes |
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529,665 |
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609,143 |
| 2020 measures: |
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| ● Reduction of traffic through the promotion of home-office working, virtual conferences and new solutions. |
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| More for the people |
| Main target: By 2025, Swisscom will help 2 million people enhance their digital literacy |
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2,000,000 |
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| Sensitisation courses (pupils, parents, teachers, adults) Technical aids (minor-protection pin with Swisscom TV, filter software, child-specific subscriptions) Media relations (publications, social media, guides). |
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| KPI: Promoting media skills |
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482,204 |
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| KPI: Training media use |
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608,369 |
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| KPI: Technical measures |
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95,965 |
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| KPI: Digital shift |
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121,712 |
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| 2020 measures: |
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| ● eSports elective for schools |
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| ● Target group-specific information for the parents of our young customers. |
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| Diversity (GRI 405-1, SDG 5, 8) |
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| Increasing the diversity of employees, measured by gender distribution, age mix, nationalities and inclusion. |
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| KPI: Proportion of women in the management and top CEA levels (target adjustment in 2020) Decision: Increase of 1 percentage point annually |
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15.5% |
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16.5% |
| KPI: Percentage of employees with health impairments (inclusion) |
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0.97% |
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1% |
| 2020 measures: |
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| ● Promotion of flexible working models for women and men at all levels. |
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| Work stress and resilience (GRI 403-1, SDG 3) |
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| Maintain or reduce absenteeism rate compared to the previous year. |
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| KPI: Absences in days/target days (weighted by FTE) x 100 Target days are based on the standard working hours |
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2.92% |
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2.8% |
| 2020 measures: |
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| ● Focus topic: mental health with training courses as "Mental Health First Aid" and "Stress & Resilience" trainer and leadership training in presence management and controlling with seismograph. |
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| Fair supply chain |
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| Number of audits x the number of employees in the audited factories. |
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| JAC = Joint Audit Cooperation. |
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| KPI: Number of employees working for suppliers in the audited factories |
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300,000 |
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- |
| 2020 measures: |
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| ● Expansion of audits in the JAC community, development of new initiatives (JAC Academy, JAC Awards), extension of the supplier development programme and partnership. |
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| ● Intensification of joint activities as part of JAC (audits, qualitative + quantitativ), targeted “on-boarding” self-assessment. |
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| More for Switzerland |
| Main objective: Coverage of Switzerland with fixed ultra-broadband as a prerequisite for Switzerland's competitiveness. |
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| Increased bandwidths through modernisation of the existing network and the expansion of fibre optic coverage to homes and businesses (FTTH). |
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| KPI: 30%-40% coverage of fixed-line apartments and shops with ultra-broadband between 300-500 Mbps by modernising the existing network. Base 5.2 million apartments and shops Switzerland (Swisscom Inventory). |
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21.9% |
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40% |
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| KPI: 50%-60% coverage of apartments and shops with ultra-broadband of 10 Gbps by upgrading fiber optics (FTTH). Base 5.2 million apartments and shops Switzerland (Swisscom inventory). |
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29.4% |
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60% |
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| 2020 measures: |
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| ● Continuous expansion and modernisation of the existing network. |
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