Risks are driven by changes in markets, competition, technology, the regulatory environment and government policy. The importance of traditional telecommunications services is declining. New offerings in the areas of digitisation and IT services, such as cloud services, IT security and IoT solutions, are intended to compensate for sagging revenue from the traditional core business. Over the long term, the market trends will necessitate major changes in the approach to risks related to the business model, technology and human capital. The key risk factors are addressed below. The main risk factors in the supply chain are described separately in the Sustainability Report.