Sus­tain­able en­vi­ron­ment

Swisscom attaches a great deal of im­por­tance to sustainability. Swisscom uses resources efficiently, thinks ahead and makes provisions for future changes. As a market, tech­nol­ogy and innovation leader as well as a national in­fra­struc­ture provider, Swisscom has very strong ties to Switzer­land. These ties and the ex­pec­ta­tions of stake­hold­ers such as cus­tomers, employees and federal au­thor­i­ties place high demands on Swisscom in terms of sustainability. Sus­tain­able management and long-term responsibility are core values to which Swisscom is committed. These values are expressed in our vision, promise, corporate business strategy and code of conduct and are addressed in detail in the sustainability strategy.

The framework conditions for Swisscom’s sustainability strategy are determined by stake­hold­ers’ ex­pec­ta­tions and Swiss legislation. A further im­por­tant basis is the UN’s 2030 Agenda, which is the first com­pre­hen­sive roadmap for sustainable de­vel­op­ment and serves as a guide to both the public and private sectors.


In the year under review, the Global e-Sus­tain­abil­ity Initiative (GeSI), with Swisscom as its co-sponsor, revised the “SMARTer 2030” study and published it in September 2019 under the title “Digital with Purpose”. The study examines and evaluates the contribution that digital tech­nolo­gies make to the 17 Sus­tain­able De­vel­op­ment Goals (SDGs). The study:

  • confirms that there is an urgent need for action, as the goals of Agenda 2030 will otherwise clearly not be met.
  • identifies seven key digital tech­nolo­gies that have a positive and significant impact on the Agenda 2030 goals.