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Annual Report 2020
Annual Report 2020
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Innovation focused on specific topics

Swisscom is focusing its innovation activities on seven areas of innovation, which in turn directly help the Group achieve its goals:

WSGE_DP_GR_Innovationsfelder

Within these areas of innovation, Swisscom continually invests in progressive solutions to meet its strategic goals. In doing so, its primary goal is to provide the best ICT in­fra­struc­ture for a digital Switzer­land, tap new growth markets, and offer its cus­tomers the best services and products.

Net­work and in­fra­struc­ture

Swisscom is focusing on a tech­nol­ogy mix so that the whole of Switzer­land can benefit from the best in­fra­struc­ture. Its innovative architecture also enables it to renew all components from the core network to the connection. Swisscom is thus laying the foundations to enable the rapid in­tro­duc­tion of new services in the future and to be the first provider to make new de­vel­op­ments available to cus­tomers.

Mobile com­mu­ni­ca­tions

In 2020, Swisscom con­tin­ued to push ahead strongly with the in­tro­duc­tion of 5G. Among other things, it developed a 5G in-house solution that brings the network of the future directly into buildings and allows users to benefit directly from this modern tech­nol­ogy. In April 2020, Swisscom put the first Swiss 5G in-house installations into operation in the Swisscom Shop in Lucerne railway station and in the Lucerne station concourse. The 4x4 MIMO (Multiple Input Multiple Output) tech­nol­ogy used increases the speed and capacity of the network enormously. Swisscom also carried out research on a test track at Lake Walen to find out how 5G mobile com­mu­ni­ca­tions coverage in trains can be improved significantly with the aid of an antenna corridor along the railway line. It achieved a breakthrough, realising download speeds of over 1 Gbps in a moving train with response times of only 8 milliseconds.