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Our Corporate Responsibility

Swisscom is the Swiss market leader for mobile telecom­mu­ni­ca­tions, fixed-line tele­phony and tele­vi­sion. We also occupy a significant market position in various IT business segments. In Italy, our subsidiary Fastweb offers fixed-line and mobile com­mu­ni­ca­tions services.

Megatrends such as digitisation are rapidly changing our society and economy. They also influence our activities. Characteristic examples of this include increasing con­nec­tiv­ity, the exponential growth in data, new customer needs, the mounting im­por­tance of software, security and data protection, and tech­no­log­i­cal progress towards the Internet of Things and artificial intelligence. Digitisation is increasingly penetrating all areas of life and is ushering in new business models. This digital trans­for­ma­tion brings with it op­por­tu­ni­ties and challenges – for our business as well as for the economy, society and the en­vi­ron­ment. Our ultimate aim is to ensure that we and Switzer­land make the best possible use of these op­por­tu­ni­ties and successfully master the challenges, both now and in the future.

Sus­tain­able management and long-term responsibility have been central values that are deeply rooted in our company at least since we began implementing systematic sustainability management more than 20 years ago: these values are expressed in our vision, promise, corporate business strategy and code of conduct and are addressed in detail in the Sus­tain­abil­ity Strategy 2025. The Sus­tain­abil­ity Strategy affects our entire value chain.

As a national provider of com­mu­ni­ca­tions in­fra­struc­ture, we have special ties with Switzer­land. Our nationwide stake­hold­ers, such as cus­tomers, employees, investors and federal au­thor­i­ties, place high demands on us in terms of sustainability. Working together with them, we identify key strategic issues year after year on which we will focus when implementing the Sus­tain­abil­ity Strategy 2025. Through the annual review, we ensure that our commitment keeps pace with current de­vel­op­ments in the economy, politics and society.

In addition to the ex­pec­ta­tions of stake­hold­ers and Swiss legislation, the United Nations Agenda 2030 with its 17 Sus­tain­able De­vel­op­ment Goals defines the framework for our Sus­tain­abil­ity Strategy. It is the first holistic framework for en­vi­ron­mentally, socially and economically sustainable de­vel­op­ment in the public and private sectors. Every time we make progress in our priority areas, we contribute to achieving these goals.

In implementing our Sus­tain­abil­ity Strategy, we are committed to transparency and an open dialogue with the public. After all, we can only be successful if there is agreement between the company and society and if we can convince our stake­hold­ers with re­spon­si­ble actions based on ethical principles.

With this inquisitive, committed and trustworthy attitude, we inspire people in the networked world every day and help shape the future. We are ready for people. We are ready for the en­vi­ron­ment. And we are ready for Switzer­land.