We want to help shape the future and to make use of the op­por­tu­ni­ties presented by a networked world. Wherever a customer comes across Swisscom, they should find us to be trustworthy, committed and curious. Accordingly, motivated, competent and dedicated employees are of the utmost im­por­tance. A meaningful, appreciative corporate culture, dialogue-oriented corporate com­mu­ni­ca­tions and a willingness to embrace diversity underpin our human resources policy. We can therefore count on employees who work together and every single day afresh put their heart and soul into making people enthusiastic about the networked world.

Our commitment to employees is fun­da­men­tal in three areas:

  • Work stress and resilience
  • Diversity and equal op­por­tu­ni­ties
  • Employability

We want to further increase the proportion of female employees, especially in technical professions, and are committed to equal op­por­tu­ni­ties and diversity in our company. We take decisive action against conscious and unconscious discrimination. In the year under review, we launched a new awareness campaign, tested a partial retirement model for employees over 58 years of age and trained over 900 apprentices, including five recog­nised or provisionally admitted refugees.

We guide and support our employees through the ongoing de­vel­op­ment of digitisation. We offer a com­pre­hen­sive professional de­vel­op­ment programme for this purpose. The digital learning platform SKILLup was added in the year under review. It provides employees with learning content that meets their needs, regardless of time and location.

The dynamic economic en­vi­ron­ment demands a high degree of flexibility from our employees. As an employer, we make every effort to ensure that our employees remain healthy and motivated for the long term. To this end, we pay particular attention to the main­te­nance of a good work-life balance, stress prevention, resilience and also the practice of going to work despite being ill (presenteeism).