Employees in Switzerland
Digitisation presents many opportunities as well as great challenges for employees and companies. To take advantage of these opportunities and to overcome the challenges requires motivated employees who use their individual skills and experience to inspire people in the networked world. Swisscom helps its employees develop their skills and provides them with five training and development days a year for this purpose to ensure that its employees continue to have the required skills and resources going forward. The One Swisscom Academy offers a wide range of training and development opportunities. For the most part, the One Swisscom Academy relies on digitalised learning methods, thanks to which employees can build their knowledge irrespective of location and time. The offerings are designed to develop skills that are needed now and in the future, as well as to strengthen employees’ employability.
Swisscom positions itself on the ICT job market as an attractive employer, offering its employees the opportunity to assume responsibility, utilise their potential and further develop their professional skills. Swisscom staff are employed under private law on the basis of the Code of Obligations. Swisscom management employees in Switzerland are subject to general terms and conditions of employment, while all other employees are subject to Swisscom’s Collective Employment Agreement (CEA). The terms and conditions of employment exceed the minimum standard defined by the Code of Obligations. In the year under review, 98.6% of the employees in Switzerland were on open-ended contracts (prior year: 98.1%). Part-time employees made up 21.6% (prior year: 21.4%). The fluctuation rate, representing departing employees in Switzerland, was 6.2% of the workforce (prior year: 7.8%). Further information on HR matters can be found in the Sustainability Report.See www.swisscom.ch/cr-report2021
The Covid-19 pandemic presented Swisscom with a multitude of challenges yet again in the year under review. However, experience gained in 2020 helped the company react swiftly and in a targeted manner. Swisscom’s Covid-19 task force continuously analysed the situation and – both quickly and transparently – informed the company internally about any decisions taken. Swisscom adapted its measures to the current circumstances as well as the regulations of the Federal Office of Public Health (FOPH) or the Federal Council on an ongoing basis.
In the days when working from home was mandatory, over 80% of employees – even those in the call centres –worked from home.
Swisscom plays a pioneering role in flexible working throughout Switzerland. Even before the Covid-19 pandemic, working from home, on the road or at different locations was very popular and widespread among Swisscom staff. Employees appreciate the flexibility, the elimination of commuting and a better work-life balance. Swisscom will continue to promote and expand flexible working models in the future. However, meeting regularly in the office and thus maintaining an informal exchange remains important for Swisscom employees.