Risks

Changes in competition, customer behaviour, tech­nolo­gies and the regulatory framework are drivers of risk. Swisscom uses op­por­tu­ni­ties and minimises risks by adapting its business model, innovating and undergoing trans­for­ma­tion. Its risk management system is re­spon­si­ble for protecting the value of the company based on mea­sures introduced at an early stage.