Table of contents for the Annual Report 2025 report

Introduction
Key figuresHighlightsWhat did ‘Innovators of Trust’ mean in 2025?
An AI that I can trustThe backbone of the digital futureA new leading player in ItalyTogether towards net zero
Letter to the shareholders
Capital Market
Swisscom shareDividend policyFinancing strategy
Management Commentary
Business modelGroup overview
Acquisition of Vodafone ItaliaOrganisation and structureSwisscom brandsOperating segments
Business environment and strategy
Economic environmentLegal environmentMarket for telecommunications and ITGroup goals and strategy
Infrastructure
Infrastructure in SwitzerlandInfrastructure in Italy
Financial management system
Key performance indicators for financial performanceKey performance indicators for financial positionFinancial targets and achievement of targets in 2025
Employees
New human resources operating modelEmployees in SwitzerlandEmployees in Italy
Products and services
Switzerland segmentItaly segmentOthers segment
Innovation and development
Driving business with security, trust, AI and innovationKey innovation fields
Risk management
Assessment of the overall risk situationEnterprise Risk Management systemRisk management processProgress and outlookKey risks
Financial review
Alternative performance measuresKPIs GroupKPIs segmentsSummaryDepreciation and amortisation, non-operating resultsIncome tax expenseCash flowsCapital expenditureNet asset positionStatement of added value
Financial outlook
Corporate Governance
1 General principles2 Group structure and shareholders
2.1 Group structure2.2 Major shareholders2.3 Cross-shareholdings
3 Capital structure
3.1 Capital3.2 Shares, participation certificates 
and profit-sharing certificates3.3 Limitations on transferability and nominee registrations3.4 Convertible bonds, debenture bonds and options
4 Board of Directors
4.1 Members of the Board of Directors4.2 Education, professional activities and affiliations4.3 Composition of the Board of Directors4.4 Independence4.5 Election and term of office4.6 Succession planning4.7 Ongoing development and continuing education4.8 Chair of the Board of Directors4.9 Internal organisation and working methods4.10 Committees of the Board of Directors4.11 Assignment of duties4.12 Reporting and controlling instruments of the Board of Directors with relation to the Group Executive Committee
5 Group Executive Committee
5.1 Members of the Group Executive Committee5.2 Affiliations5.3 Management agreements
6 Remuneration, shareholdings and loans7 Shareholders’ participation rights
7.1 Voting right restrictions and proxies7.2 Statutory quorum requirements7.3 Convocation of the Annual General Meeting and agenda items7.4 Representation at the Annual General Meeting7.5 Entry in the share register
8 Change of control and defensive measures9 Auditor
9.1 Selection process, duration of mandate and term of office of the auditor-in-charge9.2 Audit fees and additional fees9.3 Supervision of auditors
10 Information policy11 Financial calendar12 Trading blackout periods
Remuneration Report
Letter from the Chair of the Compensation Committee1 Governance
1.1 General principles1.2 Division of responsibilities between the Annual General Meeting, the Board of Directors and the Compensation Committee1.3 Election, composition and working methods of the Compensation Committee
2 Remuneration of the Board of Directors
2.1 General principles2.2 Remuneration components2.3 Total remuneration (audited)2.4 Minimum shareholding requirement2.5 Shareholdings of the members of the Board of Directors (audited)
3 Remuneration of the 
Group Executive Committee
3.1 General principles3.2 Remuneration components3.3 Total remuneration3.4 Minimum shareholding requirement3.5 Shareholdings of the members of the Group Executive Committee (audited)3.6 Employment contracts3.7 Clawback and malus
4 Other remuneration (audited)
4.1 Additional remuneration4.2 Remuneration for former members 
of the Board of Directors or Group 
Executive Committee and their related parties4.3 Loans and credits granted
5 Activities at other companies (audited)
5.1 Board of Directors5.2 Group Executive Committee
6 Gender representation (audited)Report of the statutory auditor
Sustainability Statements
The big picture
ESG ratings and awardsSwisscom Group’s contribution to the SDGs
Double materiality assessment
Business model and value chain
StakeholdersCorporate responsibility governanceEnvironment
Climate change (E1)
Transition plan for net zero 2035PoliciesReducing Scope 1 emissionsReducing Scope 2 emissionsReducing Scope 3 emissionsTargetsEnergy consumption and mixGHG emissionsBeyond value chain mitigation (BVCM)Avoided emissionsClimate resilience analysis
Resource use and circular economy (E5)
PoliciesActions on circular economyTargetsOutflows of resources and waste
Social
Own workforce (S1)
Working conditions and work-life balanceHealth and safetyDiversity, equity and inclusionTraining and skills development
Workers in the value chain (S2)Consumers and end users (S4)
Data protection, security and ethicsMedia literacy and protection of childrenNetwork access and expansion
Governance
Business conduct (G1)
Corporate cultureAnti-corruptionSupplier management
Annex and methodological note
Basis for preparationPolicy overviewReporting standards and frameworks
Independent Assurance Report
Financial Statements
Consolidated financial statements Swisscom Group
Consolidated statement of comprehensive incomeConsolidated balance sheetConsolidated statement of cash flowsConsolidated statement of changes in equityNotes to the consolidated financial statements
General information and changes in accounting policies1 Operating performance2 Capital and financial risk management3 Operating assets and liabilities4 Employees5 Scope of consolidation6 Other disclosures
Report of the statutory auditor
Financial statements of Swisscom Ltd
Income statementBalance sheetGeneral disclosuresFurther disclosuresProposed appropriation of retained earnings
Five-year review

Innovation and trust are the key to tomorrow’s success

From left: Christoph Aeschlimann, Group CEO, Michael Rechsteiner, Chair of the Board of Directors.

Dear shareholders,

The Swisscom Group can look back on an exciting year that has set the course for the future. It started with the successful acquisition of Vodafone Italia, which not only makes Swisscom larger as a Group, but stronger as well. The transaction was an important step towards achieving the strategic goal of further profitable growth in Italy. Fastweb + Vodafone is now the second-largest telecommunications provider in Italy with excellent market opportunities based on the complementary high-quality mobile and fixed infrastructures. Effective 1 January 2026, the merger of Fastweb and Vodafone Italia was also completed legally.

The challenging integration process is progressing according to plan, allowing us to realise the first expected synergy effects. As a result of this development, Swisscom will propose an increase in the dividend from the current CHF 22 to CHF 26 per share for the 2025 financial year at the Annual General Meeting in March 2026.

Strong corporate culture

Several initiatives in 2025 reflect the new understanding of the Group. That includes the Group-wide values we defined for the first time: ‘Spark Passion’, ‘Aim High’ and ‘Stand True’ serve as guiding principles that shape Swisscom’s identity, culture and conduct. They set out what we all stand for and what makes us and our culture strong. Another example is our first Group-wide sustainability strategy that covers both Switzerland and Italy. It reaffirms the entire Group’s commitment to be one of the most sustainable telecommunications companies in the world.

CEO & VRP

“

The Swisscom Group is an innovative and reliable partner shaping the digital future.

Christoph Aeschlimann, Group CEO

Innovators of Trust

The Swisscom Group is an innovative and reliable partner shaping the digital future in Switzerland and Italy. As ‘Innovators of Trust’, we focus on secure, transparent solutions that empower individuals, businesses and society to leverage the opportunities of new technology.

That includes ‘beem’, our innovative new offering for business customers in Switzerland, which is ushering in a new era of cybersecurity. Protection is no longer primarily provided on devices or at company sites, but via the network. By directly integrating cybersecurity into its network, Swisscom is setting a new standard.

In the field of artificial intelligence (AI), we place great emphasis on solutions that clients can trust. ‘myAI’, Swisscom’s new AI assistant, was developed in Switzerland, for Switzerland. It offers features ranging from text and image generation to data analysis. ‘myAI’ meets rigorous data protection and transparency requirements, setting it apart from comparable international platforms.

Sovereign cloud solutions and AI infrastructures are key in times of geopolitical tensions. Swisscom’s ‘Swiss AI Platform’ offers companies a powerful infrastructure for trusted AI applications. Developed by Swisscom, the platform ensures that data is stored and processed in Switzerland, so companies can retain complete control of their data across the entire processing chain.

Fastweb + Vodafone, for its part, underlined its leading role in Italy’s digital transformation by launching ‘FastwebAI Suite’, a platform of generative AI-based services and tools for businesses and public authorities. The ‘FastwebAI Suite’ offers end-to-end solutions based on sovereign infrastructures located in Italy.

For the Swisscom Group, innovation and trust are the key to tomorrow’s success.

Commitment to Switzerland unchanged

Despite our stronger foothold in Italy, our commitment to Switzerland and its people remains unchanged. We are pressing ahead with the expansion of the network. The country will continue to have one of the world's best network infrastructures. Swisscom aims to increase fibre-optic coverage to between 75% and 80% by 2030, and by 2035, we aim to offer gigabit connectivity to everyone through fibre optics, mobile and satellite. In mobile communications, Swisscom currently covers around 99% of the Swiss population with 5G and around 89% with 5G+ technology.

CEO

“

Despite our stronger foothold in Italy, our commitment to Switzerland remains unchanged.

Michael Rechsteiner, Chair of the Board of Directors

Increase in revenue

Consistent, long-term value creation is a central component of our Group targets. The Swisscom Group achieved solid financial results in 2025, with the acquisition of Vodafone Italia leading to a significant increase in revenue. With revenue of CHF 15,048 million and an operating result (EBITDA after lease expense) of CHF 4,984 million, net income totalled CHF 1,270 million.

The Swisscom share price increased to CHF 575.50 (+14.1%) in the year under review. The total shareholder return (TSR) from share price appreciation and distribution was +18.4%.

Looking ahead to 2026, Swisscom expects revenue between CHF 14.7 billion and CHF 14.9 billion, EBITDA after lease expense (EBITDAaL) between CHF 5.0 billion and CHF 5.1 billion, and capital expenditure between CHF 3.0 billion and CHF 3.1 billion, of which between CHF 1.6 billion and CHF 1.7 billion in Switzerland. Subject to achieving its targets, Swisscom plans to propose another increase in the dividend to CHF 27 per share for the 2026 financial year at the 2027 Annual General Meeting.

Many thanks

With tireless commitment, we have succeeded in consolidating our course for a successful Swisscom Group in 2025. We would like to thank all our colleagues – in Switzerland and Italy as well as Rotterdam and Riga – who work for our customers day in, day out, with great passion and expertise. Many thanks also to you, our shareholders, for your trust, loyalty and support.

Kind regards,

Michael RechsteinerChair of the Board of Directors

Christoph AeschlimannGroup CEO