Table of contents for the Annual Report 2025 report

Introduction
Key figuresHighlightsWhat did ‘Innovators of Trust’ mean in 2025?
An AI that I can trustThe backbone of the digital futureA new leading player in ItalyTogether towards net zero
Letter to the shareholders
Capital Market
Swisscom shareDividend policyFinancing strategy
Management Commentary
Business modelGroup overview
Acquisition of Vodafone ItaliaOrganisation and structureSwisscom brandsOperating segments
Business environment and strategy
Economic environmentLegal environmentMarket for telecommunications and ITGroup goals and strategy
Infrastructure
Infrastructure in SwitzerlandInfrastructure in Italy
Financial management system
Key performance indicators for financial performanceKey performance indicators for financial positionFinancial targets and achievement of targets in 2025
Employees
New human resources operating modelEmployees in SwitzerlandEmployees in Italy
Products and services
Switzerland segmentItaly segmentOthers segment
Innovation and development
Driving business with security, trust, AI and innovationKey innovation fields
Risk management
Assessment of the overall risk situationEnterprise Risk Management systemRisk management processProgress and outlookKey risks
Financial review
Alternative performance measuresKPIs GroupKPIs segmentsSummaryDepreciation and amortisation, non-operating resultsIncome tax expenseCash flowsCapital expenditureNet asset positionStatement of added value
Financial outlook
Corporate Governance
1 General principles2 Group structure and shareholders
2.1 Group structure2.2 Major shareholders2.3 Cross-shareholdings
3 Capital structure
3.1 Capital3.2 Shares, participation certificates 
and profit-sharing certificates3.3 Limitations on transferability and nominee registrations3.4 Convertible bonds, debenture bonds and options
4 Board of Directors
4.1 Members of the Board of Directors4.2 Education, professional activities and affiliations4.3 Composition of the Board of Directors4.4 Independence4.5 Election and term of office4.6 Succession planning4.7 Ongoing development and continuing education4.8 Chair of the Board of Directors4.9 Internal organisation and working methods4.10 Committees of the Board of Directors4.11 Assignment of duties4.12 Reporting and controlling instruments of the Board of Directors with relation to the Group Executive Committee
5 Group Executive Committee
5.1 Members of the Group Executive Committee5.2 Affiliations5.3 Management agreements
6 Remuneration, shareholdings and loans7 Shareholders’ participation rights
7.1 Voting right restrictions and proxies7.2 Statutory quorum requirements7.3 Convocation of the Annual General Meeting and agenda items7.4 Representation at the Annual General Meeting7.5 Entry in the share register
8 Change of control and defensive measures9 Auditor
9.1 Selection process, duration of mandate and term of office of the auditor-in-charge9.2 Audit fees and additional fees9.3 Supervision of auditors
10 Information policy11 Financial calendar12 Trading blackout periods
Remuneration Report
Letter from the Chair of the Compensation Committee1 Governance
1.1 General principles1.2 Division of responsibilities between the Annual General Meeting, the Board of Directors and the Compensation Committee1.3 Election, composition and working methods of the Compensation Committee
2 Remuneration of the Board of Directors
2.1 General principles2.2 Remuneration components2.3 Total remuneration (audited)2.4 Minimum shareholding requirement2.5 Shareholdings of the members of the Board of Directors (audited)
3 Remuneration of the 
Group Executive Committee
3.1 General principles3.2 Remuneration components3.3 Total remuneration3.4 Minimum shareholding requirement3.5 Shareholdings of the members of the Group Executive Committee (audited)3.6 Employment contracts3.7 Clawback and malus
4 Other remuneration (audited)
4.1 Additional remuneration4.2 Remuneration for former members 
of the Board of Directors or Group 
Executive Committee and their related parties4.3 Loans and credits granted
5 Activities at other companies (audited)
5.1 Board of Directors5.2 Group Executive Committee
6 Gender representation (audited)Report of the statutory auditor
Sustainability Statements
The big picture
ESG ratings and awardsSwisscom Group’s contribution to the SDGs
Double materiality assessment
Business model and value chain
StakeholdersCorporate responsibility governanceEnvironment
Climate change (E1)
Transition plan for net zero 2035PoliciesReducing Scope 1 emissionsReducing Scope 2 emissionsReducing Scope 3 emissionsTargetsEnergy consumption and mixGHG emissionsBeyond value chain mitigation (BVCM)Avoided emissionsClimate resilience analysis
Resource use and circular economy (E5)
PoliciesActions on circular economyTargetsOutflows of resources and waste
Social
Own workforce (S1)
Working conditions and work-life balanceHealth and safetyDiversity, equity and inclusionTraining and skills development
Workers in the value chain (S2)Consumers and end users (S4)
Data protection, security and ethicsMedia literacy and protection of childrenNetwork access and expansion
Governance
Business conduct (G1)
Corporate cultureAnti-corruptionSupplier management
Annex and methodological note
Basis for preparationPolicy overviewReporting standards and frameworks
Independent Assurance Report
Financial Statements
Consolidated financial statements Swisscom Group
Consolidated statement of comprehensive incomeConsolidated balance sheetConsolidated statement of cash flowsConsolidated statement of changes in equityNotes to the consolidated financial statements
General information and changes in accounting policies1 Operating performance2 Capital and financial risk management3 Operating assets and liabilities4 Employees5 Scope of consolidation6 Other disclosures
Report of the statutory auditor
Financial statements of Swisscom Ltd
Income statementBalance sheetGeneral disclosuresFurther disclosuresProposed appropriation of retained earnings
Five-year review

Summary

Swisscom achieved its financial targets for the 2025 financial year and will propose an increase in the dividend from CHF 22 to CHF 26 per share at the Annual General Meeting on 25 March 2026. For the financial year 2025, the Switzerland segment (52%) and the Italy segment (45%) contributing the most to the Group’s revenue of CHF 15.0 billion. Of the operating income after lease expense (EBITDAaL) of CHF 5.0 billion, Switzerland accounting for 67% and Italy had a share of 32%.

Group revenue decreased by 2.0% year-on-year to CHF 15,048 million. Operating income before depreciation and amortisation after lease expense (EBITDAaL) fell by 1.2% to CHF 4,984 million. With a substantial share of this attributable to the Italy segment, revenue and EBITDAaL development were influenced by the performance of the EUR exchange rate. In 2025, the EUR average exchange rate fell by 1.5% year-on-year. This resulted in negative exchange differences on revenue of CHF 105 million and on EBITDAaL of CHF 26 million. Based on a constant EUR exchange rate, revenue in 2025 decreased by 1.3% or CHF 205 million. Revenue fell by 1.4% for Switzerland and by 1.1% (in EUR) for Italy.

EBITDAaL development was also affected by non-recurring items. These items were connected with the integration of Vodafone Italia, restructuring costs, legal and other provisions and the reconciliation of pension cost. Without these non-recurring items and with a constant EUR exchange rate, this resulted in a drop in EBITDAaL of CHF 100 million (–1.9%). Of this drop, CHF 27 million (–0.8%) is attributable to the Switzerland segment and CHF 54 million (–3.1%) to the Italy segment. Net income fell by CHF 271 million (–17.6%) compared to the previous year to CHF 1,270 million. The decrease in net income is mainly due to costs related to the acquisition of Vodafone Italia.

Capital expenditure for the Swisscom Group decreased by 1.6% to CHF 3,064 million. Capital expenditure for Switzerland decreased by 1.9% and remained relatively stable for Italy (in EUR +0.4%). In 2025, capital expenditure for Italy included EUR 39 million for the consolidation of mobile sites on the INWIT network (prior year: EUR 71 million) and EUR 108 million in integration capital expenditure. Without these non-recurring items and with a constant EUR exchange rate, capital expenditure for the Group decreased by 3.3% and for Italy by 5.0%.

Operating free cash flow decreased by CHF 9 million or 0.5% year-on-year to CHF 1,920 million. Without the non-recurring items set out above and with a constant EUR exchange rate, operating free cash flow remained stable (+0.1%). The decrease in capital expenditure offset the decrease in EBITDAaL. Free cash flow of CHF 1,433 million remained relatively stable year-on-year (–0.3%). The proposed dividend of CHF 26 per share for the 2025 financial year is fully financed by the free cash flow generated in 2025.

The number of Swisscom employees decreased year-on-year by 573 FTEs or 2.4% to 23,266 FTEs. The decrease in the Italy segment amounts to 72 FTEs (–1.0%), caused by reductions at Vodafone Italia. In the Switzerland segment, headcount decreased by 384 FTEs or 2.9% to 12,935 FTEs following personnel reductions in the areas of customer care and IT business.

For 2026, Swisscom expects revenue of CHF 14.7–14.9 billion, EBITDAaL of CHF 5.0–5.1 billion, capital expenditures of CHF 3.0–3.1 billion and an operating free cash flow of around CHF 2.0 billion. Subject to achieving its targets, Swisscom plans to propose the payment of an increased dividend of CHF 27 per share for the 2026 financial year at the 2027 Annual General Meeting.