Operating segments

The Swisscom Group reporting is divided into the following operating segments:

The Switzerland and Italy segments are each broken down into Residential Customers, Business Customers, Wholesale, and Infrastructure & Support Functions. The Residential Customers division provides telecommunications services such as mobile communications, fixed network telephony, broadband and, in Switzerland, TV to residential customers. The Business Customers division focuses on telecommunications services and IT service solutions for large corporate, public administration and SME customers. In the field of business ICT infrastructure, Swisscom covers the entire range from individual products to end-to-end solutions. The Wholesale division makes network infrastructure available to other telecommunications providers. The Infrastructure & Support Functions division plans, operates and maintains the network and IT infrastructure. Group-wide functions come under Infrastructure & Support Functions in the Switzerland segment.

The Others segment mainly comprises cablex Ltd (network construction and maintenance), Swisscom Broadcast Ltd (broadcasting services) and Swisscom Directories Ltd (localsearch). It also encompasses Digital Trust (electronic signatures, digital certificates and other trust services).