Corporate culture
Swisscom Group conducts its business fairly, honestly and transparently, and is opposed to all forms of corruption. The Group’s Board of Directors and the Group CEO have set out clear expectations regarding compliance and integrity in the code of conduct, including a zero-tolerance approach to compliance violation. As a matter of principle, employees are expected to act responsibly, and to consider society, the environment and the economy in their actions. Swisscom Group promotes strong governance by establishing accountability mechanisms at all levels, with clear roles and responsibilities attributed to functions. Data and AI ethics are a central part of the Group’s commitment to digital responsibility and anchored in the Sustainability Strategy 2030.
To ensure compliance with regulations, Swisscom Group maintains a central group-wide Compliance Management System (CMS) in accordance with ISO 37301 as set out in the compliance policy. It covers the compliance culture, legal requirements, training, risk management, controls, monitoring, audits, internal investigations and reporting (channels). The adequacy and effectiveness of the CMS is assessed every four years by external auditors. Swisscom implements internal guidelines and policies through regular training across the Group.
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